Customer Service Clerk 60%

Successfully different since 1988\. ebi\-pharm ag distributes quality preparations in the areas of micronutrients, holistic medicine, and aroma / skin care. As a family business with around 130 dedicated employees, ebi\-pharm relies on strong and sustainable partnerships. What we do, we do with passion! Become part of our dedicated team: Customer Service Clerk (m/f) 60% Are you a strong communicator and team player who enjoys customer contact and has an interest in complementary medicine? Do you maintain an overview even in hectic situations and encounter people with empathy and professionalism? Then you fit perfectly into our customer service team! Your tasks Telephone customer contact d/f, recording customer orders and invoicing, creating credit notes as well as complaint processing Management of the general company e-mail inbox Support with wholesaler figures, master address data, conditions, and monthly closing Active cooperation with internal and external contact persons Representing our values holistically, both internally and externally, with a partnership-oriented attitude and solution-focused way of working You offer Proven experience in telephone / ordering systems and in complaint processing d/f Commercial or paramedical training and professional experience in customer service Language skills in German (French skills an advantage), proven IT user competence and an independent, structured, and quality-conscious way of working The ability to maintain an overview and the necessary calm even in hectic situations and with a high workload We offer A dynamic environment that enables and promotes development and independent working A dedicated, cheerful team and a culture that delivers what it promises The chance to actively help shape the future of ebi\-pharm The opportunity to contribute your ideas and successfully apply your know-how Are you in? We look forward to receiving your current application documents. Questions? Contact Binz, Responsible HR jpidcafe23ejm jit0624jm jiy26jm directly