Junior Service Advisor VW (m/f/d) 100%

We move and inspire people. Simple. Sustainable. Ahead. ## With over 90 locations throughout Switzerland, AMAG Retail is in direct contact with end customers and includes all AMAG garage operations, bodywork centers, and used car centers. Do you enjoy approaching people and live true customer service? Then we definitely want to get to know you! For our largest AMAG Retail operation - the Autowelt in Dübendorf -  we are looking for an empathetic and motivated personality as a Junior Service Advisor VW (m/f/d) 100%. How we inspire you ## • Life long learning: We participate in your further education - boost your career! • ZIF: Additional individual days off - buy additional vacation days and treat yourself to a well-deserved longer break • Special conditions on vehicle purchase and service: For you and your family - because we know how important mobility is • Travel with discounts: Traveling cheaper worldwide with Europcar • Special conditions on fuel procurement: Save on refueling - more money for the beautiful things in life What you can achieve with us ## • Customer Relationship Manager: You greet our customers at the reception and ensure the first contact, both on the phone and personally on-site • Service Navigator: You look after customers for tire changes and simple service appointments and ensure high customer satisfaction • Admin Expert: You take on varied tasks in the administrative area and help with your work to ensure the garage operation runs smoothly • Bridge Builder: You support our service advisor team in general administrative work (e.g., coordination of customer appointments between the workshop and customer service, monitoring open orders) • Mobility Enthusiast: You ensure a pleasant atmosphere and convince our customers with your passion for holistic mobility What you bring with you ## • Vocational training: You have completed vocational training in the automotive technical field  • Service Professional: You are sociable, enjoy approaching people, and impress with your advisory competence and persuasiveness on the phone and on-site • IT Expert: You have an affinity for digital processes, virtual customer communication, and the use of AI tools • Mindset Master: You are resilient, deal positively with pressure, and always maintain a positive mindset. Your customer-oriented nature as well as your expertise and enthusiasm for the automotive industry make the perfect mix • Driving Professional: Valid driver's license Cat. B Do you think we could fit together? ## Then we look forward to your online application. By the way: We do not need a motivation letter. Do you have questions about the position or the application process? Then just contact me via WhatsApp short message. Information on data protection can be found in our data protection regulations. • Melissa • Recruiter • 079 601 59 42