Customer Service Clerk D/F/I

• 14 juillet 2026 • 80 - 100% • Indefinite duration • German (Fluent), French (Fluent), Italian (Fluent) • Wassermatte 3, 6210 Sursee • Log in to see the salary estimate from jobup.ch Customer Service Clerk D/F/I 80-100% # Customer and branch support by arrangement Your area of responsibility ## • Customer service: Handling telephone and electronic customer inquiries • Interface function: Link to internal and external bodies as well as suppliers • Consulting: Contact person regarding shipping and transport questions • Data and system maintenance: Maintaining information and data in the system • Administration: Processing administrative clerical tasks Your profile ## • Education: Commercial training or comparable experience, preferably from the furniture industry • Language skills: Excellent German skills as well as business fluent in French and/or Italian • Way of working: Quick comprehension, reliable and efficient way of working • Personality: Customer-oriented, team player and independent personality • IT user competence: Very good MS-Office user knowledge, SAP knowledge is an advantage Look forward to ### OTTO-S Family Owner-managed family environment. Down-to-earth, but modern and future-oriented with the latest technologies such as SAP S/4 HANA. Agility through flat hierarchies and short decision-making paths in a dynamic company. Personal development Go high with OTTO-S. Continuous development is important to us. We offer development opportunities with individual career consideration or participate in further education costs. Vacation / Flexibility Enjoy 5 weeks of vacation every year and for those over 50, there are 30 days of relaxation. Working hours - we ensure optimal work-life balance. On Fridays, we start the weekend from 1:00 PM. Other benefits Shopping discounts in all OTTO-S branches as well as on ottos.ch and sherpaoutdoor.com. Generous loyalty bonuses for years of service. Annual staff party with all employees from all over Switzerland. Discounted tickets for events or various games of the FCL and EVZ are available to employees. Your HR contact person ### Yves Erni +41419250383 yves.erni@ottos.ch