Facility Services Manager Hospitality

Facility Services Manager Hospitality Facility Services Manager Hospitality 100% Work location Zürich Workload 100% Start date 1.11.2026 or by arrangement Is this you? With your motivation and your dynamic personality, you convince in a demanding and high-class customer environment. Together with your team, you inspire the customer while consistently placing service quality and customer satisfaction at the center. In this responsible role, you move in a first-class environment at an attractive location in Zürich and actively help shape the success of your area. Look forward to a versatile challenge and convince with your knowledge, your experience, and your personality – we are excited to meet you! What awaits you Responsibility for the professional, smooth, and contract-compliant provision of all Facility Services in the assigned portfolio, including budget, cost, and profit responsibility Competent contact person for the customer as well as active stakeholder management on all levels with a focus on consulting, finding solutions, and sustainable customer relationships Ensuring high service quality as well as continuous further development of services through innovative, efficient, and customer-oriented approaches Functional and personnel leadership, coaching, and further development of the team (approx. 15 employees) as well as promoting an appreciative and performance-oriented team culture Planning, steering, and controlling of resources, personnel assignments, and service provision to ensure efficient operations Responsibility for compliance with occupational safety, health, and environmental protection as well as all legal, regulatory, and internal company specifications Ensuring compliance with Service Levels (SLA), quality standards, processes, and contractual agreements What you bring with you Completed vocational training in Facility Management, Hotel Management, Hospitality, or a comparable service industry Further training in the field of Facility Management, business administration, or Hospitality Management (HF/FH) is an advantage Several years of professional and leadership experience in a comparable function Strong customer, service, and quality orientation with a high host mentality Experience in stakeholder management and in professional dealing with demanding customers Sound business administration knowledge as well as experience in budget and cost management Structured, independent, and solution-oriented way of working with high implementation strength Confident, professional, and representative appearance as well as very good German and English skills High integrity, discretion, and trustworthiness as well as an impeccable reputation What we offer you Wide range of internal development opportunities 16 weeks maternity leave Employee celebrations and appreciation programs Attractive own ISS Schweiz pension fund Favorable mobile subscriptions from Swisscom for the whole family Staff offer platform with attractive discounts and special conditions Structured onboarding in the initial phase Ready for us? We are for you. Every day at ISS Schweiz, we work to ensure that offices, laboratories, airports, production plants, railway stations, schools, and hospitals function and are livable. Our more than 14,000 employees create living spaces throughout Switzerland where more than one million people feel comfortable and can thrive every day. ISS stands for innovation, service quality, and customer proximity. As a market leader, we offer secure jobs, diverse development perspectives, and a corporate culture characterized by appreciation, lived occupational safety, and responsibility – visible in five programs, over 200 training and further education opportunities, as well as the consistent use of sustainable products and solutions. About us Employee stories Dear personnel service providers: For this position, we only consider direct applications. Thank you. Please note: We are happy to receive applications by post, but documents will not be returned. Your contact Schuh P&C Business Partner Telephone: 058 787 82 73 Apply now jpid6d37b28jm jit0731jm jiy26jm