Inbound Customer Advisor
- Employment type
- Full-time
- Location
- Zürich
- Company
- Workmanagement AG, 8005 Zürich
- First posted
Inbound Customer Advisor
We have been successfully active in the placement of qualified personnel for over 45 years. Are you looking for a new challenge? We are happy to advise you and lead you to your success! For our valued customer located in Zürich West, we are looking for several
Inbound Customer Advisor
Your tasks:
Written and telephone support of customers
Processing of e-mail, chat, and social media inquiries
Providing information as well as solution-oriented support with concerns
General administrative activities
Your profile:
Completed commercial training or comparable qualification
At least 1 year of professional experience in an office or customer service environment
Confident and eloquent communication in spoken and written form
Fluent Swiss German and High German (mandatory)
Italian and English are an advantage
Very high customer and service orientation
Confident handling of MS Office (Word, Excel, Outlook)
Enjoyment of digital communication (e-mail, chat, social media)
We offer:
An intensive, two-week training at 100%
Subsequently a flexible workload of 80–100%
Modern working environment with digital equipment
Work in a dynamic and motivated team
Versatile tasks in customer contact via e-mail, chat, telephone, and social media
Opportunities for personal development and training in customer service
Active co-creation of a positive customer experience
Working hours:
Monday to Friday between 08:00 and 19:00
Saturday assignments (1–2 times per month) between 08:00 and 16:00
Are you interested? Then contact Arian Sakiri today - Telephone: or via e-mail (write e-mail (<>)). I will be happy to provide you with further details. jpid50c60fdjm jit0730jm jiy26jm
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