Application Operation Manager/-in ICT 90%

Application Operation Manager/-in ICT 90% # Welcome to the fascinating world of taxes! Together with the municipal tax offices, the Cantonal Tax Office collects taxes for the Confederation, the Canton, and the municipalities. We support private individuals and companies throughout the entire tax collection process. For this purpose, around 800 qualified employees are engaged at the location in Zürich Altstetten. With us, you can expect a complex IT environment with central specialist applications and systems surrounding the tax collection process. You will contribute your technical know-how, take on responsibility, and be part of a team that works together to ensure stable and secure IT operations. Your tasks ### • Operation and LifeCycle Management of specialist applications, IT systems, tools, and services in the Cantonal Tax Office • Analysis of malfunctions and error states as well as initiating, implementing, and monitoring appropriate measures • Ensuring availability, security, and stability of applications, data, and IT infrastructure • Technical support for Service Owners in 2nd-level IT operations as well as functional support for external employees • Further development of the IT infrastructure as well as creation and maintenance of technical documentation • Active participation in various projects and interdisciplinary teams Your profile ### • Completed higher vocational education in the field of informatics or a comparable qualification • Several years of experience in the operation of specialist applications, IT systems, or complex IT infrastructures • In-depth practical knowledge of Unix/Linux systems as well as a good understanding of IT operations, availability, and security • Additional certifications such as ITIL, HERMES, TOGAF, SAFe, or Scrum are an advantage • Structured, independent, and solution-oriented way of working • Service-oriented personality with team spirit and good communication skills in German and technical English • Openness to change as well as interest in digitalization, agility, and continuous development • Willingness to work outside of office hours, for example during maintenance, installations, or malfunctions Our offer ### • Challenging and versatile tasks in an exciting and dynamic environment • Fair and reliable employer with attractive employment conditions • Flexible working hours, home office possibilities, Lunchchecks, and a modern workplace near the Zürich-Altstetten station Interested? ### Then apply now - we look forward to getting to know you. Please note that we only process applications that are received via our online tool. For further information regarding the position, Daniel Studer (Deputy Team Leader Operations) is happy to assist you at Tel. No.: +41 43 258 74 41. Your new environment:  Working at the Tax Office For this position, we do not consider applications via personnel service companies.