Customer Service Representative

Customer Service Representative Introduction The Splendida Services AG is a significant company in the field of cleaning and facility services in the canton of Zürich. We provide high-quality services in building and property maintenance with around 600 employees. To strengthen our team, we are looking for a committed and experienced customer service representative who will help shape the future with us. Tasks Leadership and organization of several teams of employees in cleaning in your area. Ensuring personnel and absence planning. Ensuring compliance with quality standards and deadlines Planning and coordination of work processes and resources Technical and personal support and consulting for our customers on site Monitoring compliance with safety and environmental regulations Optimizing processes and work processes. Qualifications Completed training in the field of facility management, building cleaning or a comparable qualification Several years of experience in the cleaning industry. Distinct organizational skills and assertiveness High customer orientation and communication strength Good knowledge of MS Office and ideally experience with industry-specific software Driver's license category B Very good German language skills in word and writing. Any additional language is an advantage. Your benefits A responsible and varied activity in a dynamic company Attractive employment conditions. Individual training and development opportunities A motivated and collegial team Modern working tools and infrastructure Application information We look forward to your application! Please use our online application tool on our website to apply for this exciting position. Become part of Splendida Services AG and help shape the future with us in the field of facility services. jpid784a188jm jit0728jm jiy26jm