Customer Service / Returns Clerk (m/f/d) 80%-100%

Customer Service / Returns Clerk (m/f/d) 80%-100% # • Burgdorf • Alloga AG • Espace Mittelland (BE, FR, NE, JU, SO) • Customer Service / Support You check and process return inquiries and enjoy getting to the bottom of things. Do you enjoy detective work? Do you love variety and care about customer satisfaction? Then we look forward to your application! What you can achieve ## • Checking and processing return inquiries • Execution of invoice corrections and credit notes • Various other administrative activities • Telephone and written information to pharma partners as well as customers • Close cooperation with internal departments such as shipping, customer service, goods receipt, to ensure quality standards What you bring with you ## • Completed commercial or logistical training • You keep a cool head during complaints and look for solutions • Strong sense of quality and enjoyment of detective work • Confident German in spoken and written form, you can communicate in French, English is a plus What we offer you ## 5 weeks of vacation, with the possibility to purchase up to 10 additional vacation days or take unpaid leave Pension fund with advantageous premium distribution \- approx. 2/3 are covered by us Various discounts in our pharmacies and with other top brands Expand competencies through promoted and supported training and further education as well as internal development opportunities Family-friendly with 16 weeks of maternity leave (100% of wages) and 20 days of paternity leave (100% of wages), as well as participation in a child fund Registered shares at preferential prices \- not only commit to Galenica professionally, but also invest Learn more about the benefits