Operations Manager Vaud agency

Operations Manager Vaud agency We are recruiting an Operations Manager for our agency in the canton of Vaud. Operations Manager Vaud agency The Operations Manager is responsible for a portfolio of contracts, in charge of technical, financial, health, safety, environment, and contractual management. MISSIONS: Financial: Identify opportunities for diversification and increase of contractual services. Responsible for the profitability of contracts in their sector and assumes their financial management, supported by the Department Manager. Purchasing: Selects suppliers and subcontractors and places orders in compliance with the purchasing process and signature rules. Contract and team monitoring: Supervises, animates, and develops the skills of their technicians and site manager. Ensures technical support to technicians. Ensures the organization of interventions as well as equipment management. Verifies the application of maintenance plans via the GMAO. Manages subcontracting and transversal services in their sector. Reports the monitoring of their activity to their direct manager. Reports to the client on the execution of the contract and ensures their satisfaction. Proactive: proposes any suggestion likely to improve performance, operation, customer service, and H.S.E. Main interlocutor for the client: guarantor to their clients of coordination with the various specialized technical services of the company. Ensures monitoring of their contracts with an Energy Efficiency orientation. Know-how and soft skills: Perfect mastery of at least two techniques (heating, ventilation, Hydraulics, sanitary) and of their scope. Very good organizational capacity. Adapts easily to complex situations. Ease with IT tools. Good communicator, they will ensure they maintain good relations with their internal and external clients and their colleagues. Service-oriented. Versatile. Quality: Respect for procedures: Respects and enforces company procedures regarding their activity. Non-compliance: reports these findings, handles non-compliances concerning their contracts. They are a driver in corrective and/or preventive actions to be implemented and verifies their effectiveness. Customer complaints: Responsible for resolving customer complaints concerning their contracts. For more details, please contact our HR department at the following address: Write an email (<>). jpidc8f1ffajm jit0625jm jiy26jm