Service-Disposition Backoffice Clerk

Service-Disposition Backoffice Clerk STIEBEL ELTRON has been at the pulse of time since its founding in 1924 and is a leading company in the field of energy-efficient heat pumps. In a dynamic environment, we develop high-tech products and show the way to a sustainable future. At our headquarters in Lupfig AG, we are looking for, by arrangement, a Service-Disposition Backoffice Clerk (100 %) Is customer satisfaction your highest priority? Are you resilient and do you stay cool even in hectic situations? Are you not afraid of customer contact? We have the right position for you! In a young and lively team, you are the first point of contact for our customers in the event of emergencies, malfunctions, and repairs. You are responsible for ensuring that the right measures are taken to rectify malfunctions. In doing so, you coordinate the assignments of our service technicians and are their central contact person. Teamwork is expected! What you will do with us your main task is the scheduling of our service technicians you schedule repair orders, maintenance, and commissioning in case of emergencies and malfunctions, you are the first point of contact for our customers you initiate the right measures to rectify malfunctions the creation of repair offers is your responsibility you continuously keep customer data in our IT systems up to date What you bring with you you have a commercial education (EFZ, business school or similar) you understand technical matters without any problems Italian mandatory you can deal professionally with demanding customers resilience and a expeditious way of working are among your strengths you prefer to achieve success in a team you are open and communicative What makes us unique Employees first! Generous social benefits await you Unmistakable! Experience the refreshing spirit in our attractive company headquarters Balance is a must! Enjoy the advantages of our work-life balance Uncomplicated! We meet on an equal footing and value your inputs Do you fit with us? Daria, HR Specialist, looks forward to your online application with a photo. Simply fill out our application form, upload files and send! Thank you for your interest and hopefully see you soon! jpid4f9d41ejm jit0727jm jiy26jm