Head of Patient Administration & Tariffs

Head of Patient Administration & Tariffs (80-100%) Job Description Pallas Kliniken are specialized in ophthalmology and aesthetics. With over 350 employees at 17 locations, we are among the leading providers in Switzerland. Our Patient Administration & Tariffs makes a significant contribution to a smooth patient process and ensures correct, efficient, and timely billing. Together with our medical and administrative teams, it ensures that our patients and our partners can trust in professional and reliable processing at all times. Quality, service orientation, and close interdisciplinary cooperation are at the center of this. For the management of our Patient Administration & Tariffs, we are looking for a responsible, strong-leading, and service-oriented personality as Head of Patient Administration & Tariffs (80-100%) Tasks Technical and personnel leadership of the Patient Administration & Tariffs team Overall responsibility for the process from complete service recording through to invoicing and receipt of payment Ensuring correct, timely, and tariff-compliant billing as well as high data and service quality Responsibility for accounts receivable management and the processing of open claims Clarification of rejections, complaints, and complex billing cases Steering of service and revenue controlling based on relevant key figures Ensuring the correct application and implementation of the applicable tariff systems Observation of tariff developments as well as derivation and implementation of necessary measures Preparation and leadership of tariff and contract negotiations Optimization and digitalization of processes in cooperation with the medical departments, finance, controlling, and IT Conducting internal training as well as representing the organization in relevant specialist committees and networks Job Requirements Completed commercial training, ideally with further training in finance or healthcare (e.g., specialist in finance and accounting, medical secretary, MPA or comparable qualification) Several years of professional experience in medical invoicing, preferably in hospital, clinic, or healthcare settings Leadership experience or the motivation and potential to take on a leadership role Very good knowledge of tariff systems (TARDOC, outpatient flat rates, DRG, VVG) as well as social insurance and billing processes Confident handling of MS Office as well as ideally experience with ERP and clinical information systems (e.g., Microsoft Dynamics 365 Business Central/Navision) Strong awareness of quality, high affinity for numbers, as well as a structured, reliable, and solution-oriented way of working Proficient German in speaking and writing; further language skills are an advantage Strong communication skills, assertiveness, and enjoyment in collaborating with internal and external stakeholders High service orientation as well as a strong sense of responsibility and organizational skill Job Benefits A responsible leadership position with a lot of creative freedom and the opportunity to actively develop processes further The chance to help shape the future of our invoicing and sustainably implement optimization potential A committed, collegial team as well as an open corporate culture with short decision-making paths Varied tasks in an innovative and growing healthcare company Attractive employment conditions as well as diverse opportunities for professional and personal development A modern workplace directly at Olten station - conveniently reachable in about 30 minutes from Zürich, Bern, or Basel Sounds exciting? Then we look forward to your application and to getting to know you personally! jpid81cff86jm jit0834jm jiy26jm