Front Office Manager 80%

Front Office Manager 80% (m/f/d) IG Arbeit Unterlachenstrasse 9 6002 Luzern T F Finding independence, satisfaction and joy of life through work. That is what IG Arbeit Luzern stands for. With us, people with mental health difficulties are individually supported through work integration in the free economy or within IG Arbeit, so that they can gain a foothold in our society again. Our Auftragsbörse is a dynamic and versatile department within IG Arbeit, which facilitates the everyday lives of our customers with various services. These services include clearances, removals, caretaker services, garden work and cleaning. To complement our existing team, we are looking for you in the position of Front Office Manager 80% (m/f/d) You look forward to the following tasks Responsibility for the Front Office as well as operational order management in daily business Scheduling of personnel and assignments (incl. short-term adjustments) as well as ensuring resource planning and time management Customer care in daily business incl. active acquisition of existing and new orders/customers Creation, follow-up and completion of offers as well as invoicing Interface function between customers, specialists and the management of AuftragsBörse Support, accompaniment and promotion of employees with impaired performance With this profile, you are exactly right for us Completed commercial training (EFZ) or comparable, as well as further training in sales or as a technical technician. At least 5 years of professional experience in a similar function (e.g. scheduling/coordination in an operational environment in transport, facility services) Experience in sales as well as enjoyment of active customer acquisition High resilience, enjoyment of working in a highly dynamic environment, ability to prioritize correctly as well as a structured, solution-oriented and independent way of working Very strong assertiveness, clear and binding communication, but also empathy and high social competence as well as enjoyment of working with people in the 2nd labor market Proficient IT knowledge (MS Office, ERP systems) and stylistically confident in German (spoken and written) What you can expect Meaningful activity in a motivated team Lots of personal responsibility and scope for design Progressive employment conditions and social benefits Individual training and further education opportunities Workplace in a central location in Luzern Your future workplace Unterlachenstrasse 9 6002 Luzern Have we piqued your interest? Then we look forward to your complete online application. For further information, you can reach Emmenegger, Leiter AuftragsBörse from 3. August 2026 at . Please note that we will collect all applications until 3. August 2026 and will only begin selection then. jpid915996fjm jit0730jm jiy26jm