WORKSHOP MANAGER / OPERATIONS MANAGER

WORKSHOP MANAGER / OPERATIONS MANAGER Garage du Rocher Sàrl — Venthône (VS) JAC & ISUZU Dealer | All brands | 👉 Who are we? Garage du Rocher is much more than a traditional garage. Established in Venthône for more than 20 years, our modern and rapidly growing structure offers a complete range of services: sale of new and used vehicles of all brands, official JAC and ISUZU dealerships, maintenance and repair, car detailing, storage, service station and automatic washing. Our workshop is equipped with the latest technologies (diagnostics, HD geometry, decarbonization, matrix headlight adjustment…) and our roof of 149 photovoltaic panels testifies to our commitment to a sustainable future. A rarity in the industry: our premises are fully air-conditioned, including the workshop — true working comfort in all seasons. We are a team of about fifteen people, passionate and committed, and we are looking for our new technical pillar. 🌟 Your role Under the responsibility of Mathias Perren, the director, you will take charge of the organizational, administrative, technical and human management of the workshop. You are the person the whole team can count on: rigorous, present, organized and proud of a job well done. To facilitate your start in the position, you will be supported by our current workshop manager, who will accompany you in discovering the functioning of the workshop and its specificities. This support is intended to last for the necessary time, with, in the medium term, complete and autonomous management of the workshop on your part. 📋 Your missions 🔩 Workshop management & organization Plan, organize and supervise all work Ensure the cleanliness, tidiness and good upkeep of the premises and equipment Control the quality of interventions and ensure their follow-up 🔍 Technical support & expertise Perform fault finding and diagnostics Be responsible for the technical decisions of the workshop, with the support of our current workshop manager during your start in the position Intervene on high value-added work, making use of your expertise Manage warranty files and their entry into the brand systems 👥 Management of the technical team Supervise, motivate and coordinate the technical team, approximately 6 technicians Supervise the employee in charge of the administrative follow-up of the workshop Manage priorities and plan tasks on a daily basis Implement a clear and efficient organization of the workshop 🤝 Customer satisfaction Welcome and advise customers on the work to be carried out Be the technical interlocutor for customers for subjects that the reception cannot handle (suspicious noises, specific searches, technical explanations) Ensure rigorous follow-up of files and guarantee a high level of satisfaction 📁 Administration & coordination Supervise the management of repair orders and parts orders, delegated daily to your administrative employee Ensure workshop invoicing Collaborate with management for reporting and objectives 👤 Your profile CFC as an automotive mechanic — indispensable A CFC as an automobile mechatronician is also an asset Additional training in management, team leader or master craftsman certificate — a major asset Proven experience in a position with managerial responsibilities Natural leadership, ability to unite and grow a team Organized, rigorous, reliable and autonomous Solution-oriented, proactive Comfortable with IT tools Driving license category B Fluent French — German and/or English: an asset 🚀 What we offer A key position with responsibilities in a modern and dynamic structure The trust and direct support of the management Support by our current workshop manager for a smooth start in the position A top working environment: recent and fully air-conditioned premises, including the workshop A varied and stimulating activity, far from routine. A cohesive and passionate team Full responsibility of the workshop, with decreasing support over time as you gain autonomy Do you recognize yourself in this profile and is the adventure of Garage du Rocher inspiring to you? Send your CV and cover letter — we look forward to meeting you! Garage du Rocher Sàrl | Route de Montana 29 | 3973 Venthône | jpidd86db5bjm jpit0626jm jpiy26jm