Customer Service and Reception Collaborator

Customer Service and Reception Collaborator (M/F) For our partner, a renowned Swiss industrial company recognized for its expertise and precision tool manufacturing, located in the Neuchâtel region, we are looking for a Customer Service and Reception Collaborator (M/F) Your mission Ensure the processing and follow-up of customer orders from the Swiss market Advise and inform customers by phone and email about products and services Coordinate shipments, invoicing, and administrative follow-up of orders Ensure follow-up of after-sales service requests and guarantee quality service to customers Manage customer data, price lists, and commercial communications Welcome visitors, customers, and suppliers with professionalism Manage the telephone switchboard and direct different contacts Participate in the smooth operation of the reception and point of sale Your profile CFC commercial employee or equivalent training Confirmed experience in customer service, sales administration, or reception Excellent command of French and very good knowledge of German (minimum B2), a minimum English level B1 is required Good command of MS Office tools and ease with ERP systems Service-oriented and customer satisfaction personality Excellent relational and communication skills Methodical, organized, and able to manage priorities At ease in a dynamic and versatile environment Your benefits Join a recognized and stable Swiss company Varied function combining customer service, administration, and reception Dynamic and collaborative work environment Attractive working conditions Opportunity to actively contribute to the satisfaction of a demanding customer base About us At Safeguard Global Suisse, we specialize in staff leasing (temporary and fixed personnel placement) and offer customized solutions to support companies in their recruitment needs, throughout Switzerland and beyond. Thanks to our presence in over 170 countries, we combine local expertise with international scope, allowing us to identify, attract, and delegate the best talents on the market. We operate in many sectors of activity, providing qualified professionals for short or long-term missions, always ensuring flexibility, regulatory compliance, and quality of service. Our mission is simple: to simplify access to competent and reliable workforce, to help our clients achieve their goals with agility. By collaborating with us, you benefit from a trusted partner, committed to your side, who understands the challenges of the Swiss market and acts quickly to move your projects forward. Joining Safeguard Global means being part of a dynamic network, driven by values of excellence, proximity, and innovation. jpidd343c10jm jit0727jm jiy26jm