Customer Advisor Allbranchenversicherung Agency Murten

70% - 100% We convince with commitment, friendliness and competence. With you, we want to advise our customers even more targeted and holistic -- and develop sustainable added value and new contracts from existing relationships. In this role, you will actively advise, systematically identify potential in the existing customer base and contribute measurably to the success of our agency with high-quality cross- and upselling. Your tasks <br /> • You work in the sales back office in our agency Murten • You are the first and competent contact person for our customers at the phone and reception • You conduct telephone and personal consultations and identify targeted consulting and sales opportunities in the existing customer base • You create customized offers, adapt insurance coverage to meet needs and update customer data • You actively strengthen and expand existing customer relationships, identify cross- and upselling potential and convince new customers with your open approach • You answer incoming written customer inquiries independently, efficiently and with a focus on quality according to the guidelines of Visana <br /> Your profile <br /> • You have a commercial education and experience in customer contact or sales • You enjoy advising customers in a holistic, solution-oriented and binding manner • Ideally, you have a VBV certification • You communicate clearly, friendly and convincingly -- also in challenging conversation situations • Your German language skills are very good; any additional language is a plus • You work in a structured, reliable and results-oriented manner and are familiar with common Office programs <br /> Here you can learn more about Visana from the perspective of our employees (https://www.visana.ch/de/visana/arbeiten_bei_visana/einleitung_und_uebersicht) Contact Have we convinced you? Then we look forward to receiving your application documents via the "Apply now" button. For this position, we do not consider applications from recruitment agencies. Do you have any questions? We are happy to be available for a telephone exchange and tell you more about the vacancy and our company culture. Pamela Neuhaus HR Recruiting Partner 031 357 97 47 Sascha Dubach Agency Manager 032 321 47 42 About us We at Visana are shaping the future of healthcare -- with passion and innovation. Do you want to achieve something? Then you are in the right place with us! Visana is a leading Swiss allbranchenversicherer with 922'000 private and 16'300 corporate customers and its headquarters in Bern. We accompany our customers in different life situations -- from health and provision to living and mobility to individual solutions for companies. Take the next career step -- our team is looking forward to you!