Sales Back Office & Administration Specialist 100% (m/w/d)

Sales Back Office & Administration Specialist (80-100%) Organisational talent with customer focus sought You keep track of things even when multiple orders are running simultaneously? You appreciate direct customer contact, enjoy working with various departments, and feel comfortable in an international environment? Then you could be the ideal reinforcement for our team. Your tasks: In this varied function, you take on a central role between our customers, production, marketing, and other internal departments. You are responsible for the smooth processing of our customer orders - from inquiry to timely delivery. Your main tasks include: \- Creation of delivery and customs documents for national and international shipments \- Receipt, recording, and processing of customer orders \- Independent handling of the entire order process from inquiry to shipping \- Monitoring of deadlines and delivery dates in close coordination with production \- Contact person for customers and internal interfaces \- Consulting and supporting existing and new customers \- Collaboration on projects such as price lists, evaluations, and analyses \- Close cooperation with marketing \- Active participation in shaping and optimizing processes and services \- General administrative tasks Your profile You have a pronounced service orientation and convince with your independent, reliable, and structured way of working. The following qualifications characterize you: \- Completed basic commercial training \- At least 2 years of professional experience in export, sales back office, or a comparable function \- Very good knowledge of German, French, and English in word and writing \- Very good MS-Office skills, especially Excel and Word \- Customer-oriented, proactive, and resilient personality \- High sense of responsibility, discretion, and professional manners \- Independent, precise, and goal-oriented way of working \- Strong team spirit and joy in collaboration \- Good prioritization skills and organizational talent \- Communication strength and joy in dealing with people Job No. 8752 Start of work By arrangement Employment level 100%, 0% Type of employment Permanent, temporary Location Region Grenchen Occupation Businesswoman / Businessman Direct contact ### Manuel Scheidegger #### E-Mail manuel@ag-personal.ch Telephone direct \+41 32 322 94 06