Team Leader Patient Hospitality

Your tasks • Leadership, support, and development of the group leaders as well as the employees of patient hospitality • Responsibility for duty scheduling, time tracking, vacation planning, as well as absence management • Conducting employee meetings, appraisals, as well as support during recruitments • Ensuring and controlling the defined quality, hygiene, and process standards on the wards • Organization of training sessions and active participation in operational business to ensure high service quality Your profile • Completed vocational training (EFZ) with professional experience in hospitality or gastronomy • Further training at the professional examination level in the field of hospitality, housekeeping, or facility management • Several years of experience in a service environment, ideally in upscale hospitality or in the healthcare sector • Pronounced leadership, communication, and conflict resolution skills as well as high social competence • Proficient use of MS Office as well as high resilience, flexibility, and reliability Excellent medicine. Anytime. For everyone. Welcome to Kantonsspital Aarau (KSA). Whether at Kantonsspital Aarau, at the locations KSA Bahnhof Aarau, KSA Lenzburg, or KSA Frick - we are there for you around the clock. With our wide range of services, from basic care to highly specialized medicine, we stand by your side competently and reliably at all locations. Jennifer Oertig, Head of Patient Hospitality