Customer Care Clerk 100%

Customer Care Clerk 100% We are a second-generation family business. Our heart beats for the plant power of essential oils, which we have been studying and applying for over 40 years. They are the centerpiece of our AromaCare- and BeautyCare-lines, through which we put our vision into practice: to support people in increasing their health and joy of life in a completely natural way while being in harmony with nature, always committed to sustainability. To strengthen our team, we are looking for a motivated Customer Care Clerk 100% as of 1. October 2026 or by arrangement, who shares our passion for natural products. Your tasks Independent order processing from order to invoicing Management of the telephone switchboard in the various national languages Competent and appreciative support and advice for existing and potential customers Further development of our customer base, for example through telephone follow-ups after seasonal promotions Complaint and grievance management in cooperation with our quality assurance Participation in and implementation of various projects Collaboration with various departments such as QA, logistics, production, marketing, accounting Your profile Completed basic commercial training or further commercial training a few years of professional experience in sales back office, ideally in the consumer goods sector proficient use of Microsoft Office, experience with ERP systems, preferably D365 Business Central, as well as CRM knowledge stylish German and [unclear text] are required, Italian as well as other language skills are an advantage You possess sales talent and can adapt to the needs of different customer groups networked way of thinking and enjoyment in actively contributing, optimizing processes and helping to shape your area of responsibility dynamic, flexible and communicative personality and enjoy working in a team with a lot of personal responsibility What we offer A responsible and meaningful activity with a lot of personal responsibility in a sustainable company with a large wellbeing network A motivated and warm team Attractive employee discounts on our products Individual further training opportunities A modern working environment with short decision-making paths Comprehensive induction into the world of natural cosmetics and essential oils Have we inspired you? Then we look forward to receiving your application via email to Jennifer Riek, Human Resources jpid9d4a073jm jit0730jm jiy26jm