Team Lead Product Content & Merchandising

• 06 July 2026 • 100% • Indefinite duration • Hergiswil Since 2009, Gonser AG has been very successful in Swiss e-commerce and has developed in recent years into a dynamic company with more than 70 employees. On GONSER.CH, we offer a wide range of gardening, house and leisure products. Our recipe for success: fair prices, fast shipping and a young, motivated team that offers simple service to our over 1,000,000 customers every day. As a Swiss e-commerce company with full growth, a wide range of products and a lot of space for your own ideas, we are looking for a proactive, customer-oriented and analytical personality for the role of Team Lead Product Content & Merchandising (80-100%) Do you have a good sense for convincing product presentations and the desire to shape content, processes and performance in a dynamic online shop environment? As Team Lead Product Content & Merchandising, you are responsible for the strategy, implementation and continuous development of high-quality, sales-promoting product content for our online shop. With your small team, you ensure that our products are presented in a customer-friendly, understandable and effective manner. Create exciting shopping experiences together and showcase our products with your expertise. Your challenge • Continuous development of the product content strategy in the online shop, taking into account customer needs, shop performance, trends and expanding product ranges • Ensuring high-quality, sales-promoting and compliant product presentation in text and image • Optimization and scaling of content creation, validation and maintenance processes, including relevant automation and AI support • Management, coaching and development of a small team with a focus on quality, individual responsibility and continuous improvement • Close collaboration with purchasing, marketing, SEO and data/BI to develop product content, processes and interfaces in a targeted manner • Analysis of content performance and formulation of data-based recommendations for action for the relevant stakeholders • Planning and accompaniment of A/B tests to optimize product detail pages and bringing your own ideas for shop development • With your eye for optimization potential in e-commerce, you drive improvements independently and efficiently What is important to us • 2 to 3 years of professional experience in the field of product content, merchandising or UX in a digital environment, ideally in e-commerce • Very good understanding of customer experience, sales-oriented product communication and ability to think systematically from the customer's point of view • Keen sense for high-quality visual and textual product content as well as high quality standards • Analytical strength, economic thinking and experience in data evaluation, optimization derivation and ideally targeted use of A/B tests • Openness and affinity for AI-assisted tools and automations for content process development • Communication, structured working method, great personal initiative and perseverance to successfully drive optimizations • Experience in development-oriented employee management as well as collaboration with interdisciplinary teams • Basic knowledge of SEO and good understanding of how product content is prepared for search engine optimization • Knowledge of ERP or PIM systems, such as PlentyONE, as well as experience with HTML are an advantage Our offer • The opportunity to strategically shape exciting content in the long term and offer real added value to customers • A lot of leeway in a key role: you have the chance to take on responsibilities, bring new impulses and contribute to real change • General management as an equal thought partner • A collegial team with short decision-making processes and flat hierarchies • Attractive employee discounts on our range • A modern workplace in Hergiswil NW • 5 weeks of vacation per year • Flexible working hours with options for remote work and customizable annual working hours Curious? We look forward to your application! For this position, we work with an external recruitment partner who carries out the initial selection of applications. Please send your application by email to barbara.wieser@digitalheads.ch.