Key Account Manager - Horeca & Premium Vending

Key Account Manager - Horeca & Premium Vending # Location: Area of operation in German-speaking Switzerland, with occasional trips to Western Switzerland (La Tour-de-Peilz) Work model: Field service / Full-time Type of contract: Unlimited Travel activity: 40-60% within Switzerland Desired start: 1. September or by agreement Reimagine what coffee can be. Reimagine what you can become. As Key Account Manager Horeca & Premium Vending at Nespresso, you will drive growth in our Horeca and Premium Vending channels - through targeted new customer acquisition, the development of existing partnerships and the establishment of long-term customer relationships. You will work closely with B2B leadership, cross-functional teams and important customers throughout Switzerland. This is your chance to shape the world of coffee and create real added value. This is how you will make a difference as Key Account Manager Horeca & Premium Vending • Strategic acquisition of new Horeca and Premium Vending customers: Identify opportunities, develop business plans and negotiate convincing commercial agreements. • Comprehensive customer care throughout the entire lifecycle: Draw up individual account plans, strengthen partnerships and ensure sustainable growth in capsules and machines. • Building and maintaining long-term relationships with key customers, operators and partners to expand Nespresso's presence and open up new business opportunities. • Responsibility for profitable growth: P&L management at account level, optimization of prices and conditions as well as ensuring a strong margin contribution. • Close collaboration with Marketing, Finance, Technology, Service and CRM to successfully implement national and international sales plans and ensure a consistent, high-quality customer experience. • Active observation of market and competitive developments to identify trends early, question the status quo and help shape the development of the Out-of-Home business. What makes you successful • Experience in the hospitality industry or B2B sales, ideally in key account management, business development or strategic sales roles. • Pronounced skills in consultative selling, negotiation and stakeholder management to convince complex organizations and achieve measurable results. • Analytical thinking, financial competence and safe handling of CRM tools to control account performance and promote profitable growth. • Enjoyment of cross-functional collaboration, trust building and maintaining long-term customer and partner relationships. • Fluent German and French skills; English is an advantage, Italian is a plus. • You live our ICAN behaviors: We Inspire, we Care, we Act, and we Innovate What you can expect from Nespresso We grow together - in a culture of appreciation, inclusion and innovation. Our benefits support your development and well-being: • Flexible working models, including hybrid options (for office-based roles) • Above-average vacation regulations • Diverse learning and development opportunities • Performance-oriented bonus • Health contributions & Employee Assistance Program • Attractive employer contributions to the pension fund • Generous parental leave & comprehensive family support • Attractive employee discounts on numerous products and services   What you can expect in our application process We are committed to an inclusive and respectful application process and provide appropriate support if needed. Our workplaces are fully barrier-free and are supported by a strong security culture, with modern facilities and processes that ensure a safe environment for all. The application process usually includes a video interview with Talent Acquisition, a conversation with the department and a final interview with an offer. We continuously review incoming applications and close the position as soon as we have identified a convincing selection of suitable candidates - therefore, we recommend an early application. All information will be treated confidentially. Ready to grow together? Apply now and redesign what you can become. In whatever function - you can make real changes and inspire others with your ideas. At Nespresso, you will flourish and feel a sense of belonging. We inspire you to develop personally and give your best. La Tour-de-Peilz, CH