Customer Advisor

• 04 août 2026 • 100% • Durée indéterminée • Bern und Homeoffice Our customer advisors are the first point of contact for our insured parties: they know our innovative products inside out, explain benefits clearly and find the best solution for every request. Are you also passionate about the idea of bringing clarity to clients in the world of health insurance and exciting them with your knowledge? ### What you can accomplish • You advise, identify insurance gaps and accompany insured parties towards optimal coverage. • With your dynamism, you contribute every day to the complete satisfaction of our clients. • You communicate your enthusiasm for our products to new clients. • Complex requests? You obtain the right information from our specialized departments. • Thanks to your commercial flair, you precisely stimulate the needs that correspond to our offers. What characterizes you • A completed basic training with first professional experience in sales • An interest in health insurance - ideally experience • A VBV insurance broker training or the willingness to follow it soon • A strong customer and service orientation • Perfect command of German, both spoken and written Your advantages • A 40-hour week and flexible schedules • Teleworking possibilities • 25 days of leave, 30 days from 50 years old • 24 and 31 December paid holidays • 15 minutes of paid break in the morning and afternoon • Free fruit • Varied offer of drinks and meals in our own cafeteria • Modern offices located directly at the Wankdorf station in Bern • CHF 300.- rail coupon for an annual, route, general (GA) or half-fare PLUS subscription • CHF 2'200.- Reka-Pay per year with 20 % reduction KPT is one of the ten largest health insurance funds in Switzerland. The satisfaction of our clients is our success.