Technical Sales Inside Service Employee

Technical Sales Inside Service Employee Technical Sales Clerk / Inside Sales Service (Industry) 100 % Do you appreciate direct customer contact and want to bring your strengths in technical inside sales to us? Kull-Laube AG is a Swiss-wide trading company for high-quality technical products used in commerce and industry. Our product range focuses on the areas of bearings, sealing and drive technology. As a family-owned SME, we cultivate long-term customer relationships and place great importance on competent advice, reliability and short decision-making paths. To strengthen our sales team, we are looking for a committed, technically skilled and customer-oriented personality to start immediately or by agreement. Your area of responsibility: In this versatile function, you will advise and support our customers in day-to-day business and ensure that inquiries, offers and orders are handled reliably and efficiently. You will work closely with our sales, purchasing and logistics team. The tasks in detail: Customer consulting and order processing: Telephone, written and personal consulting and support for our customers throughout Switzerland (DE/FR) Receiving orders and independently processing customer orders from A to Z Monitoring delivery dates and material backlogs as well as communicating with customers Quotations and supplier clarifications: Creating quotations and subsequent processing Price and delivery date clarifications with suppliers as well as calculation of offers Customer care and team collaboration: Maintaining and expanding existing customer relationships and supporting new customer acquisition Processing complaints, returns and replacement deliveries Close collaboration with the sales, purchasing and logistics team Your profile: You have a good technical understanding and appreciate a varied activity with customer contact in an industrial environment and feel comfortable in a dynamic day-to-day business. Technical or commercial training (e.g. mechanic, maintenance, technical) Experience in industrial or technical trading environment is an advantage Swiss German as well as very good French language skills in word and writing (customer contact Romandie) Secure handling of ERP systems and MS Office Structured, reliable and responsible way of working Strong customer and service orientation as well as team skills What we offer you: We offer you a varied day-to-day business in a stable, family-like SME environment with short decision-making paths, scope for design and a well-rehearsed team. Varied activity: Exciting day-to-day business in a stable industry with long-term perspective Short decision-making paths: Family-like environment with direct communication and pragmatic solutions Collegial team: Experienced, helpful and well-rehearsed team Attractive working conditions: Flexible holiday planning, good social benefits and modern working tools Ready to get involved and bring your experience in technical sales? Then we look forward to receiving your complete, electronic application at Zefaj. jpidbf2c631jm jit0728jm jiy26jm