Customer Advisor: Retail

Customer Advisor: Retail The entry is made by arrangement. Do you appreciate direct contact with customers, think in a solution-oriented manner and want to participate in the development of Alternativen Bank Schweiz and our Retail? Are you interested in diverse topics and want to work in an organization that takes responsibility and advocates for more meaningful banking? Then bring your strength in dialogue to us and let's get to know each other! What you can expect You put the needs of our customers at the forefront and advise independently on the topics of numbers, savings, investments and provisions With your personal commitment, you ensure a high level of satisfaction among our long-standing and new customers The acquisition of new customers and business customers is one of your strengths You recognize the potential of our customers and actively manage the team's customer portfolio Telephone inquiries, written correspondence, personal appointments on site and the counter business make your everyday life varied and exciting You perform various administrative tasks You take care of clarifying money inflows and outflows as well as the periodic updating of business relationships according to the requirements of the Money Laundering Act You participate in the training of new employees and accompany our trainees on their way What we expect Successful completion of a banking training Professional experience in a similar role, preferably in customer consulting Good knowledge of banking services and products Good verbal and written expression skills in German, knowledge of ösisch is an advantage Finnova knowledge and a degree as a practical trainer (CYP) are an advantage Reliable and resilient personality with a structured approach to work and a pronounced service and customer orientation High level of initiative, self-responsibility and entrepreneurial commitment Intrinsic interest in ecological and social topics as well as ethical banking What we offer Meaningful activity in a value-based company High level of autonomy and decentralized decision-making in a sociocratic organization Great flexibility regarding working hours and location Committed team with colleagues who share the same values Remuneration At ABS, we have a remuneration model that ensures equal pay for equal work. Our salaries are internally transparent and we guarantee a salary range of a maximum of 1:5 between the lowest and the highest salary. For this role, the entry-level annual gross salary is around CHF 81'208.00. The classification is based on clear and transparent criteria. Learn more about ABS as an employer and our benefits. jpidf226ea0jm jit0625jm jiy26jm