Head of Digital Platforms

Offer criteria • Occupations: • Digital Director (M/F) • + 3 occupations • Minimum experience: • 6 to 21+ years • Diplomas: • No diploma • Skills: • German • Locations: • Fribourg • Conditions: • Permanent • Salary not specified • Full-time Offer criteria • Occupations: • Digital Director (M/F) • + 3 occupations • Minimum experience: • 6 to 21+ years • Diplomas: • No diploma • Skills: • German • Locations: • Fribourg • Conditions: • Permanent • Salary not specified • Full-time The company: LHH ## The Adecco Group Switzerland More information about LHH Job description ## In a context of accelerated modernization of digital services, our client is looking for a manager capable of piloting complex digital platforms with a strong customer impact, while ensuring their robustness, security, and scalability. The position is at the interface between product, technology, and operations, with a strong responsibility for the consistency of the digital ecosystem, the quality of services, and the industrialization of uses. Responsibilities: Piloting digital platforms and services • Supervise all customer-oriented digital platforms (web, mobile, transactional solutions, connected services). • Ensure the availability, performance, and reliability of digital services. • Contribute to architecture, integration, and evolution choices for existing platforms. • Ensure consistency between digital services, back-end systems, and transactional flows. Product vision & delivery • Define and carry a digital product vision aligned with technological and business challenges. • Structure, prioritize, and pilot product and technical backlogs. • Arbitrate between innovation, technical debt, security, and time-to-market. • Implement delivery practices that promote quality, scalability, and resilience. Governance, security & performance • Monitor and analyze technical and functional KPIs of digital services. • Identify risks (performance, security, compliance) and pilot improvement plans. • Strengthen processes related to security, payment flows, and access management. • Optimize digital operational processes in an industrialization logic. Leadership & collaboration • Supervise and develop a multidisciplinary team (product, digital, IT, operations). • Work closely with IT, data, security, and external partner teams. • Establish a culture oriented towards engineering mindset, continuous improvement, and ownership. Innovation & emerging technologies • Identify and evaluate technological opportunities (automation, AI, new digital uses). • Test and integrate new solutions to improve user experience and operational efficiency. Profile: • Confirmed experience in a digital platform or complex technological service management role. • Strong understanding of digital architectures, system integrations, and transactional environments. • Solid experience in product management/product owner or digital solution management. • Ability to evolve in regulated environments and with strong technical constraints. • Strong interest in emerging technologies, automation, and applied AI to digital services. • Good knowledge of German. #LI-Hybrid