IT Supporter (m/w) 80-100% [Ref:2113)

Your tasks: • Receiving and resolving disruptions in 1st- and 2nd-level support • Processing tickets via ticketing tool in the service desk area • Supporting users with hardware and software questions (remote and on-site) • Preparing, installing, and maintaining end devices at workplaces • Managing user accounts and access rights (e.g. M365, Active Directory) • Implementing installation and configuration specifications • Creating and maintaining documentation, instructions, and checklists Your profile: • Training as an computer scientist or professional experience in a comparable position • Experience in customer support, ideally in technical support with a focus on 1st/2nd level support in a service desk environment • Very good knowledge in the areas of Windows 10, Microsoft 365, Teams, and SharePoint • German language skills level C1 are mandatory, French or Italian language skills are an advantage Your opportunity: • Pleasant working atmosphere • Modern equipment of the workplaces • Dynamic and helpful team Details about this position: • Job start date to be agreed upon • Place of work Aargau region • Temporary unlimited employment contract • Full-time position 80%-100% We look forward to receiving your application documents. Please quote reference number 2113 when applying.