Generalist Customer Centre 60 - 100 %

Generalist Customer Centre 60 - 100 % Simplifying together. Because life is full of possibilities. And has become more complex at the same time. That's why we're looking for colleagues who implement simplicity with us. Generalist Customer Centre 60 - 100 % Your activities are to process written requests received by e-mail or via our e-banking portal to register, verify and process customer requests autonomously and open online accounts to make clarifications by phone with customers, particularly on compliance-related issues to help flexibly in other communication channels, as needed You have a basic commercial training or equivalent professional experience, ideally in the financial sector very good knowledge of French spoken and written and, ideally, good knowledge of German great flexibility to change communication channels according to the situation and intervene in different areas of activity an affinity for digital technologies, a precise working method and the ability to prioritize and ensure a high level of quality, even with a high workload We offer Tasks We offer exciting and varied tasks for colleagues who participate, simplify and show committed ideas. Culture We are simple and clear, dialogue on an equal footing and maintain a collegial and friendly culture. Organization As a medium-sized company, we rely on horizontal hierarchies and clear paths. Development We invest in the development of our colleagues and promote our talents. Flexible employment conditions We offer our colleagues modern and flexible working time models such as home office, flexible hours, part-time work (also in management positions), purchasing additional vacation days, unpaid leave, sabbaticals, etc. Special conditions We guarantee our colleagues various discounts such as special conditions on all banking services, discounts when purchasing REKA money, an employee referral bonus, 100% salary payment during military service, maternity leave, paternity leave and sick leave. The next step Does this challenge interest you? We look forward to receiving your application. Questions about the application process Brechbühl About us Valiant is an independent Swiss financial services provider. It is exclusively present in Switzerland and offers private customers and SMEs a comprehensive, simple and understandable range of services in all financial areas. Valiant is locally based in fifteen cantons: Aargau, Basel-Landschaft, Basel-Stadt, Bern, Fribourg, Jura, Lucerne, Neuchâtel, St. Gallen, Schaffhausen, Solothurn, Thurgau, Vaud, Zug and Zurich. In addition, it is present throughout Switzerland with its innovative and digital services. Valiant has a total balance sheet of 38.2 billion francs and employs around 1200 colleagues, of which more than 70 are in training. jpidde4c00bjm jit0728jm jiy26jm