Customer Service Manager 100 %

You want to offer more than just service and create real added value for people? Then become part of our dedicated team and actively shape the care of our patients. Sciensus Schweiz is part of the international Sciensus Group with its headquarters in Grossbritannien and specializes in medicinal therapies for people with immunological and rare diseases. We offer integrated solutions from medication procurement and wholesale to pharmacy and homecare services. In doing so, we care for patients throughout Switzerland in their home environment. To complement our dedicated team, we are looking for a service-oriented and organizationally strong personality as a Customer Service Manager 100 % (m/w) In this versatile and responsible position, you will independently take on organizational and administrative tasks in the area of defined therapy areas - in close cooperation with internal specialist departments and external partners. Your tasks Administrative care of our customers in the area of home therapy, including coordination of delivery dates in German, Austrian, ideally Italian and English Obtaining prescriptions and Spitex orders from doctors Applying for and tracking cost approvals from insurance partners Processing orders and invoicing Sending medical reports to doctors Acceptance and administrative care of new customers, including planning the deployment of nursing staff and coordination of deliveries Ensuring the ordering of materials for nursing staff Creating and evaluating statistics General administrative tasks What you bring Commercial or paramedical training Several years of professional experience in customer service in the service sector, ideally in the healthcare sector, Spitex environment or insurance sector Confident communication in German as well as very good Austrian language skills, Italian and English are a plus High IT affinity and in-depth knowledge of Microsoft 365 Communication-strong, reliable and goal-oriented personality with pronounced customer orientation "Yes we can" mentality: solution-oriented, thoughtful and a real team player, even in demanding situations We offer you Versatile and interesting range of tasks with active design possibilities Attractive employment conditions At least 5 weeks of vacation, from the 51st year of life 6 weeks of vacation Promotion of specialist knowledge and skills A team that looks forward to you Become part of our mission - we look forward to you! Send your complete application with photo by mail to E-Mail schreiben (<>). Questions about the position will be answered by Camenzind, Head Human Resources, . Further information can be found on our homepage . jpid3c889f3jm jit0626jm jiy26jm