commercial dispatcher for service technicians (m w)

Apply Initial situation ### Is juggling incoming customer inquiries and the deployment planning of technicians a piece of cake for you? Do you enjoy coordinative and organizational tasks and find the gap in the calendar? Then this vacancy with our corporate customer could be interesting for you. Vacancy No. 6617 ## Tasks ### \- Responsibility for the smooth deployment planning of the service teams and ensuring optimal tours \- Coordination of appointments, priorities and short-term changes in daily business \- First point of contact for customer concerns: receiving, assessing and forwarding service cases \- Processing service orders \- Coordination with technicians, field service and external partners to ensure efficient processes \- Maintenance of relevant data and documents as well as transparent communication towards all parties involved Requirements ### \- Basic training in the commercial sector \- Professional experience in a service-oriented environment, ideally with a connection to deployment planning or service coordination \- Quick comprehension and enjoyment of structuring complex processes \- Technical interest and the ability to grasp facts clearly \- Reliable, communicative and solution-oriented personality who maintains an overview even in hectic moments IT ### Good user knowledge in MS-Office Languages ### German: m+s very good French: m+s very good English/Italian: an advantage Start date ### by agreement Work location ### Area Egerkingen/Härkingen Special ### No day is like any other. Look forward to a supportive team and varied tasks. Our customer values modern working conditions and a careful induction so that you feel well taken care of from the start. We look forward to receiving your application documents via e-mail.