Customer Service Coordinator 80-100%

For an internationally successful company in the field of medical technology, we are looking for a committed and service-oriented personality for customer service and order management. The company develops innovative solutions in the medical environment and is one of the leading providers worldwide in its field. In Switzerland, you can expect a modern, appreciative work environment with exciting development opportunities.   Customer Service / Order Management Officer 100 % Bern area Your tasks In this versatile function, you take on a central interface role between customers, field service and internal specialist departments. You ensure that customer inquiries are processed efficiently, solution-oriented and service-oriented. Your area of responsibility includes, among other things: • Independent processing and coordination of customer orders • Responsibility for the entire order process including tracking and adjustments • Scheduling and coordination of instruments and implants for planned deployments • Processing of complaints, returns and credits • Maintenance and administration of customer and order data in the CRM and ERP system • Support with administrative tasks and internal processes • Active collaboration with internal and external contacts Your profile • Completed commercial basic training • Initial experience in customer service, sales internal service or a similar function • Interest in medical technology and enjoyment of a dynamic environment • Good French language skills • Good MS-Office skills, SAP knowledge an advantage • Organizational skills, precise working method and high customer orientation • Team-oriented, flexible and solution-oriented personality What to expect • Exciting activity in an international and innovative company • Modern corporate culture with flat hierarchies • Attractive social benefits and advanced employment conditions • Flexible working options • Subsidized staff catering • Free parking on site • Modern and inspiring workplaces   Interested? Then we look forward to your online application.