Collaborator Customer Service and Receptionist

For our partner, a recognized Swiss industrial company known for its expertise and precision tool manufacturing, located in the Neuchâtel region, we are looking for a Collaborator Customer Service and Receptionist (M/F) Your mission Ensure the processing and follow-up of customer orders from the Swiss market Advise and inform customers by phone and email about products and services Coordinate shipments, invoicing and administrative follow-up of orders Ensure the follow-up of after-sales service requests and guarantee a quality service to customers Manage customer data, price lists and commercial communications Welcome visitors, customers and suppliers with professionalism Manage the telephone exchange and direct different interlocutors Participate in the proper functioning of the reception and the point of sale Your profile CFC commercial employee or equivalent training Confirmed experience in customer service, sales administration or reception Excellent mastery of French and very good knowledge of German (minimum B2), a minimum English level B1 is required Good mastery of MS Office tools and ease with ERP systems Service-oriented and customer-satisfaction personality Excellent relational and communication skills Methodical, organized and able to manage priorities At ease in a dynamic and versatile environment Your benefits Join a recognized and stable Swiss company Varied function combining customer service, administration and reception Dynamic and collaborative work environment Attractive working conditions Opportunity to actively contribute to the satisfaction of a demanding customer base About us At Safeguard Global Suisse, we specialize in staff leasing (temporary and fixed personnel placement) and offer customized solutions to support companies in their recruitment needs, throughout Switzerland and beyond. Thanks to our presence in over 170 countries, we combine local expertise with international reach, allowing us to identify, attract and delegate the best talents on the market. We operate in many sectors of activity, providing qualified professionals for short or long-term missions, always ensuring flexibility, regulatory compliance and quality of service. Our mission is simple: to simplify access to competent and reliable labor, in order to help our clients achieve their goals with agility. By collaborating with us, you benefit from a trusted partner, committed to your side, who understands the challenges of the Swiss market and acts quickly to advance your projects. Joining Safeguard Global means being part of a dynamic network, driven by values of excellence, proximity and innovation. jpidf70ac24jm jpit0727jm jpiy26jm