Debt Collection Agent - CDD

Les Services industriels de la Ville de Lausanne (SIL) proposent une palet Debt Collection Agent \- CDD (80% to 100%) Les Services industriels de la Ville de Lausanne (SIL) propose a complete range of multi-fluid services that meet the challenges of a constantly changing society while respecting sustainability and climate commitments. Recognized as a reference provider in our distribution areas, we place our clientele at the center of our concerns. Open to change, we work together to achieve common goals. In order to complete our team, we are looking for a debt collection agent whose mission will be to proceed with the collection of unpaid invoices from the clientele. We offer you a varied workplace in a dynamic and collaborative environment, with quality social benefits. Duration Fixed-term contract of 5 years Main mission(s) Ensure the collection of unpaid invoices directly from the clientele Suspend and restore electricity supplies Read meters and record data after validation of the indexes Search for meter locations and means of access (keys, access codes, etc.) from property management, owners, concierges Clarify situations by investigating in the field and establishing reports Set to free consumption and reset prepayment meters Profile CFC in the electrical field or in another technical trade Very good ability in managing conflict situations Perfect mastery of emotions, stress and tensions Interpersonal skills and excellent physical condition Organizational skills, rigor and autonomy Mastery of MS Office tools Special conditions Driving license (cat. B) Clean criminal record Clean extract from the debt enforcement register Workplace Place Chauderon 20, 1003 Lausanne Salary class 4 Start date 1st August 2026 or by agreement Information M. Carlos de Sousa, head of Section interventions extérieures, Offer Please send us your application and the usual documents by via the online form. Cannot apply? Contact the department directly at . Recruitment agencies please refrain We pay great attention to the diversity of the life paths of our employees. Our positions are open to both women and men. jpid944a340jm jpit0627jm jpiy26jm