Customer Advisor

• 01 July 2026 • 100% • Indefinite duration • German (Fluent) • 3014 Bern and Home Office KPT is among the ten largest health insurance companies in Switzerland. The satisfaction of our customers is our success. Our customer advisors are the first point of contact for our insured persons: they know our innovative products inside and out, explain benefits understandably, and find the best solution for every inquiry. Are you also passionate about bringing clarity to customers in the world of health insurance and inspiring them with your knowledge? Customer Advisor # What you can achieve • You advise, point out insurance gaps, and accompany the insured persons toward optimal coverage. • With your enthusiasm, you contribute daily to ensuring our customers are completely satisfied. • You infect new customers with your enthusiasm for our products. • Complex concerns? You get the right information from our specialist departments. • Thanks to your sales flair, you awaken exactly the needs that fit our offers. What distinguishes you • a completed basic education with initial professional experience in sales • interest in health insurance - ideally experience • training as a VBV insurance intermediary or the willingness to complete this promptly • high customer and service orientation • impeccable German skills in spoken and written form Your Benefits Work and holidays • 40-hour week and flexible working hours • Home office possibilities • 25 vacation days, from age 50, 30 days • 24. & 31. December paid holidays • 15 minutes paid breaks in the morning and afternoon respectively • Free fruit • Diverse beverage and food selection in the own cafeteria • Modern office premises directly at the Wankdorf Bern station Mobility • CHF 300.- Rail coupon for an annual, route, General Abonnement (GA) or Half-Fare PLUS • CHF 2'200.- Reka-Pay per year with 20 % discount • Annual Half-Fare subscription for business trips Maternity & Paternity, Family • 100 % continued payment of wages during maternity for 16 weeks • 100 % continued payment of wages during paternity for 4 weeks • Marriage allowance Illness, Accident, Retirement Provision • 100% continued payment of wages in case of illness and accident for 2 years • 50% premium assumption for daily sickness benefit insurance, 100% for non-occupational accident insurance • KPT staff pension foundation: 60% employer share and choice between 2 variants Further Education • Cost sharing for further education • Diverse external and internal training and further education offers And also... • Contribution to basic insurance and attractive conditions for supplementary insurance • CHF 40.- per month for beverages/food at KPT • Free massage 1x per month • Service anniversary gifts every 5 years • Attractive employee referral bonuses • Free membership Kaufmännischer Verband • Discounts at partner companies (Fitness & Sport, Family, Car, Insurance, Culture and Leisure) *The benefits vary in certain employments (e.g. temporary, fixed-term, casual work). Technical questions? Martin Maurer Team Leader Customer Center Mitte +41 58 310 81 15 Questions regarding the application? Cathrine Egger HR Business Partner +41 58 310 92 08 We look forward to direct applications. For personnel recruitment, our own conditions and General Terms and Conditions apply.