Quality Assurance Officer Cleaning

Quality Assurance Officer Cleaning Quality Assurance Officer Cleaning 50% Work location Region Bern Workload 50% Start date per sofort or by arrangement Is this you? Do you have a strong sense of quality awareness, organizational skills, and enjoy promoting and developing employees? Do you want to take on responsibility, support teams, and create visible quality daily through your commitment? Then you are exactly right with us! In this versatile role, you ensure that our quality standards are met, accompany our employees in their daily work, and actively contribute to high customer satisfaction. With your commitment, your practical experience, and your eye for detail, you shape optimal processes and make an important contribution to our shared success. What awaits you You carry out quality controls and ensure compliance with our cleaning standards You train, instruct, and support employees in maintenance cleaning You lead employees professionally and personally and promote their further development You plan assignments, monitor working hours, and ensure correct time recording You consistently implement requirements in the areas of quality, occupational safety, and health protection You look after our customers on site, process complaints, and ensure high service quality You optimize cleaning processes, plan additional services, and ensure efficient material use You take on administrative tasks and support the OM Cleaning as a deputy What you bring with you Ideally, you bring professional experience in the cleaning industry as well as in a leadership or quality function You have specialist knowledge in maintenance, basic, and glass cleaning You work independently, in a structured manner, and with a high sense of quality awareness You enjoy the leadership, training, and promotion of employees You convince through customer orientation, communication strength, and assertiveness Completed training in the field of housekeeping, facility management, cleaning technology, or a comparable qualification is an advantage You have good German skills; other languages are a plus You have MS-Office skills as well as a category B driver's license What we offer you Wide range of internal development opportunities 16 weeks maternity protection Employee celebrations and appreciation programs Part-time work and job sharing: Flexible working models that fit your life Attractive own ISS Schweiz Pensionskasse Cheap mobile subscriptions from Swisscom for the whole family Staff offer platform with attractive discounts and special conditions Structured onboarding in the initial phase Ready for us? We are for you. Every day at ISS Schweiz, we work to ensure that offices, laboratories, airports, production plants, railway stations, schools, and hospitals function and are livable. Our more than 14’000 employees create living spaces throughout Switzerland in which over a million people can feel comfortable and thrive every day. ISS stands for innovation, service quality, and customer proximity. As a market leader, we offer secure jobs, diverse development perspectives, and a corporate culture characterized by appreciation, lived occupational safety, and responsibility – visible in five programs, over 200 training and further education opportunities, as well as the consistent use of sustainable products and solutions. About us Employee stories Dear HR service providers: For this position, we only consider direct applications. Thank you. Please note: We are happy to receive applications by post, but documents will not be returned. Your contact People & Culture Consultant Telephone: Apply now jpidbe172eejm jit0833jm jiy26jm