Security Control Center Specialist

Specialist (m/f/d) Security Control Center We are Pantex. We secure. Our security experts are now also in operation in Rotkreuz. We are a strong team. And you can become part of it. As a specialist in the alarm center, you are the first point of contact for employees and visitors of a large pharmaceutical group. In addition to administrative activities, you manage access management and provide information regarding any questions. Sounds exciting? Then apply now and become part of our team. Tasks: You receive incoming alarm, fault, and incident reports and process them according to clearly defined processes and instructions You assess situations quickly and correctly and initiate the necessary steps according to the escalation scheme You operate and monitor various systems, in particular the alarm management system and other security-relevant applications You receive internal and external telephone calls and ensure a professional flow of information You coordinate and control the deployed employees in the event of an incident or alarm You create, process, and transmit reports, notifications, and incident documentation carefully and traceably You undertake various administrative tasks in the daily business of the alarm center Qualification: You are at least 21 years old. You are a motivated, independent, resilient, and polite personality. You possess an empathetic and uncomplicated way of dealing with people. You have high social competence as well as a structured and reliable way of working. You act flexibly and remain calm and deliberate even in stressful situations. You have a technical affinity and very good PC skills. Ideally, you have at least two years of professional experience in an operations center or as a dispatcher. You present yourself professionally and convince with a friendly appearance. You have very good command of German and solid command of English in speaking and writing We function like a large young family and, as an employer, offer a strong sense of community in a dynamic and promising environment. Interested? We stand for security and are looking for people with an impeccable reputation. If you can prove this with an extract from the criminal and debt enforcement register, then apply now! We look forward to seeing you! Your HR-Team jpidcdfafe3jm jit0731jm jiy26jm