Service Coordinator / Dispatcher (a)

For an internationally active, leading company in the field of complete systems for in-house logistics at the locations Brislach (BL) or Oberwangen (BE), we are looking for a reliable personality as a Service Coordinator / Dispatcher, starting immediately or by arrangement. We offer • A versatile and demanding range of tasks • An experienced, helpful and motivated team • Contemporary employment conditions • A positive corporate culture Your tasks • Planning and coordination of service technician assignments for maintenance, repair and troubleshooting • Evaluation of service reports and conversion into clearly structured insights • Creation of standby and deployment plans for an optimal arrangement of the service teams • Monitoring of agreed response times to comply with the service promise • Conducting customer conversations and finding solutions together if necessary Qualifications Your competencies • Completed technical basic training with commercial understanding • Ideally experience in a comparable role, for example in mechanical or plant engineering • Very good German skills • French skills are an advantage • Resilience, independence and the ability to maintain an overview even in hectic times • Confident handling of MS Office as well as ERP and CRM systems Apply now Does this sound interesting to you? Then we look forward to receiving your application documents. Even if you feel that you do not fully meet all the requirements, get in touch with us and let's find out together what your possibilities are. For questions, contact me by telephone: Noah Varano +41 58 201 59 08