Spindle Repair Advisor / Service Technician 2nd Level Spindles

Spindle Repair Advisor / Service Technician 2nd Level Spindles Spindle Repair Advisor / Service Technician 2nd Level Spindles Workload: 100% Work location: Biel Your tasks Creation of offers and failure reports based on internal analysis reports, in German and English, as well as decisions on warranty acceptance, goodwill, and warranty rejection. Creation of analyses regarding causes of failure, failure statistics, costs, risk assessments, warranty or goodwill costs, and reporting to the Manager Technical Support Spindles Collaboration with the Manager Technical Support Spindles for strategic questions regarding spindle exchange stock, procedures, processes, special cases, pricing, communication Customer consultation regarding spindle and order processing technical questions 20-30 % support of the service in the function of Service Technician 2nd Level Spindles, 20% travel activity worldwide Your profile Basic technical training such as polymechanic or automation technician / further training as a technician HF is an advantage High flexibility in dealing with various internal and external customers High resilience even in hectic situations Strong customer orientation as well as solution-oriented Negotiation-level proficiency in German and English, further languages are an advantage STEP TEC is one of the leading brands for high-precision and high-performance motor spindles and offers a wide range of products and services to support the industry in the areas of milling, turning, and grinding. The spindles from STEP TEC, which are developed with internal expertise, are known for their durability, precision, and reliability. Learn more... We offer Excellent career opportunities: UNITED MACHINING offers many opportunities for career development. We offer a talent management process (MyNextBigStep) to promote your career. Excellent training tools: At UNITED MACHINING, we offer development opportunities for everyone. We offer global learning tools as well as training and specialized courses. Focus on sustainability and innovation: We have high sustainability and innovation goals. Let's work together towards a sustainable future. About us UNITED MACHINING is one of the world's leading providers of complete solutions for manufacturers of precision components and tools as well as for mold making. The portfolio includes machines for milling, electrical discharge machining, laser structuring, laser micromachining, and additive manufacturing. Furthermore, the Spindles business unit offers automation solutions, tools, and digitized solutions, supported by unsurpassed customer service and support. UNITED MACHINING includes the brands AGIE CHARMILLES, CHARMILLES, MIKRON MILL, , STEP TEC and SYSTEM 3R. UNITED MACHINING is headquartered in Biel, Switzerland, and currently employs over 3'000 employees at more than 50 locations worldwide. Learn more... Your contact person Etter Personnel Specialst +41 32 366 11 11 Web United Machining Mill AG -Federer-Allee 7 2504 Biel Switzerland Apply now jpide011dc8jm jit0627jm jiy26jm