Smart Metering Project Manager / Customer Advisor

We, the e\-sy AG from Aarau, have been setting standards since 2019 as one of the leading partners in the industry. Our goal is to offer cost-efficient, modular, and data-protection-compliant solutions in the field of intelligent metering, control, and information systems for energy suppliers. With a clear focus on supporting the Energy Strategy 2050, we stand by our customers with comprehensive services regarding the data-protection-compliant operation and procurement of smart meters. We are committed to contributing our part to a sustainable energy future and accompany our customers throughout Switzerland on their path to innovative and efficient solutions. If you also want to become part of this exciting journey, we look forward to getting to know you! Smart Metering Project Manager / Customer Advisor Your Tasks Is smart metering more than just pure technology to you? Do you not want to simply process tickets, but rather advise customers, accompany projects, and actively help shape intelligent solutions? Then a key position awaits you at the interface between technology, energy supply, and customer management. As a direct contact person for our customers, you accompany smart metering projects from the initial inquiry to successful implementation. Whether individual configuration wishes, technical requirements, or complex issues – you develop suitable solutions and ensure that systems, processes, and customer requirements work together optimally. In doing so, you take on, among other things, the following tasks: Configuration and parameterization of smart meters as well as implementation of customer-specific requirements Support, monitoring, and optimization in the headend system Analysis and rectification of technical faults as well as support with complex support cases Management and coordination of projects related to smart metering solutions Advice and support of energy supply companies regarding technical and process-related issues Creation of documentation, presentations, and conducting of training Analysis of existing processes as well as active co-design of new solutions and concepts With your technical know-how, your understanding of the energy industry, and your joy in customer contact, you make a decisive contribution to the digitalization of the energy supply. What You Bring Completed technical training or further education in the field of electrical engineering, energy supply, informatics, telecommunications, or a comparable specialty Ideally experience in the field of smart metering, metering, or intelligent energy systems Joy in technical project management as well as in advising and supporting customers Ability to explain complex technical matters understandably, document them, and conduct training Analytical, structured, and independent way of working Business fluent German as well as English skills What Awaits You at e\-sy A competent team will ensure a thorough introduction for you. In the process, you will get to know an exciting and complex system landscape and receive insights into the most diverse customer environments and processes. Additionally, a very familiar environment awaits you, in which the "Du" culture is lived and togetherness is highly valued. Additionally, you can look forward to flexible home-office possibilities that fit perfectly with your work-life balance and give you optimal freedom. We offer you 5 weeks of vacation as well as attractive social benefits so that you feel fully covered with us. For your well-being, we provide a central workplace that is easily accessible by public transport, free coffee, and also the occasional organized Znüni, so that you can always start the day calmly and energetically. A secure workplace, great colleagues, and generous compensation round off the package. Would you like to apply or do you have more questions? Then send us your documents by email or call us. Our recruitment partner – HUNTER Personal, is happy to assist you with further information. Discretion is a matter of course! Further information about the company can be found at: Your contact person: | Write e-mail (<>) | jpidb16940ajm jit0730jm jiy26jm