Technical Account Manager

In the role of Technical Account Manager in our "Professional & Project Services" area, you will take on a central function in customer consulting and development. You will contribute your technical know-how, your consulting competence, and your sense for innovative IT solutions to successfully shape the digital future together with our customers.- What awaits you: ### • You serve as a competent and central contact person for all IT questions for our existing customers • Thanks to your consulting competence, you recognize the needs of your customers, develop tailor-made solutions, and initiate implementation • With your ability to critically question existing structures and initiate new things within the framework of our innovation management, you make an active contribution to the continuous development of our product portfolio- • You support the Sales Team in acquiring new customers and play a leading role in the creation of offers, including architecture and solution design-- • You accompany small to medium-sized IT projects and are responsible for the service delivery process towards the customer- What you bring with you: ### • You have several years of experience in the IT industry, ideally supplemented by further training in business administration, business informatics, or comparable- • You are an entrepreneurially thinking, customer- and consulting-oriented, as well as team-oriented personality with a high sense of quality and responsibility- • You have broad decision-making competence in the areas of digitalization, IT infrastructure, project management, and common Cloud topics (MS Azure, M365)- • You can express yourself professionally in German (fluent) and English (good) both orally and in writing- • You are a true team player and bring a good portion of pragmatism and humor with you-- • Contact point: Kyrill Bauer