Team Leader Technical Field Service / Service 100 %

Team Leader Technical Field Service / Service (m/f) 100 % Career level: Experienced professional Start and duration: Immediately, permanent employment Workload: 100% Location: Basel / BS Project-ID: P (please always state when contacting) For an established company in the field of technical solutions, we are looking for an experienced personality who wants to combine operational service activities with leadership responsibility. Our diversity is your chance! Whether IT, Economics or Engineering – we open doors to a wide variety of specialist areas and industries. With us, you will find more than just a job: exciting projects, individual development opportunities and real responsibility – regardless of whether you are studying, have just graduated or have initial professional experience. What awaits you: Technical and personal leadership of a regional service team Active participation in technical field service at customer sites Installation, commissioning, maintenance and repair of commercially used technical devices and systems Analysis and rectification of technical faults Support of employees in demanding technical cases Coordination of assignments and resources together with the regional management Advising customers on technical questions and developing suitable solutions Instruction of users after installation or commissioning Creation and implementation of offers for repairs and technical work Consulting and sale of devices, consumables as well as service and maintenance solutions Processing of inquiries and complaints regarding completed service work Coaching and technical further development of service technicians Ensuring high service and customer satisfaction Participation in on-call service according to the deployment plan What you should bring: Completed technical vocational training EFZ, ideally in an electrotechnical or electromechanical environment, e.g., as an electrical installer, automation technician or electromechanic Several years of experience in technical service or field service Initial or several years of experience in the technical or personal leadership of employees Very good technical understanding and enjoyment of practical work Ideally experience with commercial devices, machines or technical systems Independent and structured way of working as well as good organizational talent Confident and professional appearance towards customers and employees Ability to make decisions and also to solve demanding situations confidently Entrepreneurial and solution-oriented mindset Confident handling of common PC and Office applications Place of residence or good accessibility to the deployment region Zurich or Northwest Switzerland Willingness for flexible assignments and occasional on-call service Business fluent German skills in speaking and writing as well as very good English skills What we offer you: Varied activity with a lot of individual responsibility Modern work equipment and attractive employment conditions Comprehensive induction as well as internal and external further training opportunities Long-term perspective in a stable and successful company Collegial team and short decision-making paths Attractive social benefits and modern working conditions Have we convinced you? Then send us your complete application documents (CV, certificates, diplomas) stating the reference number P via E-Mail or alternatively use the online application form on our homepage. Any questions? univativ Schweiz AG Frau Vivianne, Teamlead HR Mobil: jpid3aedb13jm jit0731jm jiy26jm