Key Account Manager: Public Sector Region East

To strengthen our team, we are looking for a committed and dynamic personality as a Key Account Manager. In this responsible role, you will be responsible for an existing portfolio of exciting public sector customers and will develop it further in a targeted manner. You will put the interests of our customers and Brack.Alltron at the center, build long-term customer relationships, and make a significant contribution to sustainable sales and revenue development in your sales area. What to expect • Exciting public sector customer portfolio with development potential and diverse contacts at different hierarchical levels • Independent management and strategic development of existing customers as well as active acquisition and reactivation of new customers • Exciting, wide range of products and a high-performance procurement platform for our business customers • Active participation in the development of strategies to increase customer profitability and customer satisfaction • Active maintenance of customer relationships at all hierarchical levels as well as identification of decision-making processes and relevant stakeholders • Responsibility for meeting sales, budget, and target specifications as well as initiating suitable measures to achieve targets • Creation of offers, orders, and contracts as well as active participation in public tenders and invitation procedures • Close collaboration with sales, purchasing, marketing, and other internal departments to develop optimal customer solutions • Ensuring seamless data maintenance and documentation of all relevant activities in the CRM system • High level of personal responsibility in planning and designing your sales activities within your area of responsibility • Collaboration in a motivated and successful team with extensive know-how in the public sector What you bring • Commercial basic training with technical further education or technical basic training with commercial further education • Ideally, further education in sales and/or marketing • At least 2 to 3 years of experience in key account management, preferably in the public sector environment • In-depth industry and product knowledge in the areas of eCommerce, ICT, and related B2B markets (particularly IT hardware, CE, and business supplies) • Experience in dealing with public tenders, procurement processes, or complex customer structures is an advantage • Confident and professional appearance as well as pronounced communication and negotiation skills • The ability to build and develop trusting and sustainable customer relationships • High level of initiative, entrepreneurial thinking, and motivation to achieve challenging goals • Analytical thinking as well as a structured and independent way of working • Good user knowledge of MS Office, particularly very good Excel skills, as well as experience in handling CRM systems • Secure German language skills in word and writing; further language skills (English, French, or Italian) are an advantage • Willingness to travel within the area of responsibility (approx. 60%) in the East region Are you interested or do you have further questions? Eveline Icobas is available to answer your questions. About us "Together we shape the trade of tomorrow" Brack.Alltron employs around 1300 people and generates over one billion in sales. The company exists because one person had the courage to find and take new paths. Our success story shows that through each individual, something great is created together, and we love our uniqueness. We set ourselves ambitious goals, and it is very important to us that we act responsibly, promote and challenge each other, and have fun doing what we do every day. Our hiring process • You create your profile in our career portal and apply directly online for the advertised position. • You will receive an immediate confirmation of receipt and within a maximum of 10 working days, you will receive feedback on how to proceed. • While you give us your patience, we take the time to personally review your application and define the next steps. • Your documents convince, then we get to know each other with a live video call or in a personal conversation. • The match is confirmed mutually. Then we move on to the second round of conversations where you get to know your future workplace and team. • YES -- we have decided on each other! The employment contract will be sent to you digitally, and after signing the contract, you will receive access to our internal communication channels, and at the same time, we will prepare your onboarding process. Benefits • Discounts: Attractive discounts in the Brack online shop, as well as meal discounts and staff restaurants in Mägenwil and Willisau. • Recreation: At least 5 weeks of vacation, plus the possibility of buying vacation days and unpaid leave. • Development: Internal training in our own academy, as well as financial participation in external further education. • Family: 18 weeks of paid maternity leave with the option to extend and 4 weeks of paid paternity leave. • Insurance: Overobligatory -- 100% salary continuation and full financing of daily sickness benefit insurance by the employer. • Mobility: Free parking, financial participation in public transport, and pool vehicles for business appointments.