ICT Business Supporter/in, 60% -100%

ICT Business Supporter/in, 60% -100% Die Obere Mühle Villmergen offers comprehensive care and support for 88 seniors at the two locations Villmergen and Dottikon. The tenants of the age-appropriate apartments can also benefit from our services. To strengthen our team in Villmergen, we are looking for as of 1. January 2027 or by arrangement a/an ICT Business Supporter/in, 60% -100% Your tasks Interface function & Support: You are the central contact point (1st & 2nd Level) for IT questions. You coordinate complex inquiries directly with external IT service providers. Hardware & Lifecycle Management: You configure and manage the in-house IT infrastructure (notebooks, PCs, tablets, smartphones, etc.) and maintain the IT inventory. System & User Administration: You configure and maintain user accounts and access rights in our systems (e.g., Microsoft 365, Lobos, RAI and Polypoint/PEP). Training & Optimization: You train employees in the efficient use of the deployed ICT tools, create understandable short guides and help to simplify administrative processes through digitalization. Infrastructure Responsibility & Project Management: You are responsible for the IT infrastructure and lead or support IT projects (depending on the size). Data Protection & Compliance: You support the Data Protection Officer (DSB) in monitoring and complying with legal requirements. Your profile Completed vocational training in the field of informatics (Informatiker EFZ, ICT-Fachfrau/-mann EFZ or similar) with targeted further training. Several years of practical experience in a comparable support or administration function. Very good knowledge of the Microsoft 365 environment, Exchange and the HIN standard, as well as experience in managing modern ERP/CRM systems. Sound user or admin knowledge of the mentioned systems is an advantage. Analytical thinking, doer mentality, assertiveness and high service orientation. Patience in dealing with different IT users, as well as a strong understanding of the sensitive processes in long-term care. Our offer A newly created key position with real creative freedom. Appreciative corporate culture in a warm, professional team. At least 5 weeks of vacation (from age 50 27 days / from age 60 32 days). Discounted meals in the in-house gastronomy and other fringe benefits. Are you interested in working in a meaningful and value-oriented field of activity? Send your complete application to us by email. For questions, Stark, Head of Finance/HR/Administration is available to you at jpid76f38dcjm jit0626jm jiy26jm