Performance Specialist: Stationary

80 - 100%, Winterthur / Smart Working Shape your future - together with us! Do you want to make an impact with your actions and move something together with a motivated and qualified team? Are you looking for a dynamic and strongly growing environment with a top employer? Are you ready to roll up your sleeves, get involved and take the youngest and at the same time strongly growing business field of AXA Schweiz - health care - to the next level? - YES? Then you are in the right place with us! AXA health care was founded in the summer of 2017 and now has over 200,000 customers. The health care offer includes additional health insurance and innovative services such as the change and billing service. With these unique services, our customers not only save money, but we also take over the administrative burden for them. Save time or money? At AXA, you can do both! For our emerging business field, we are looking for a specialist for our specialist management stationary (VVG), who on the one hand understands how to put customer needs at the center, but on the other hand does not lose sight of the economic consequences. For this exciting and varied function, we are looking for a dynamic, resilient and motivated personality who shows initiative and likes to take on responsibility. If you feel comfortable in an environment with a large scope for decision-making and design, then apply with us! AXA is the leading provident partner in Switzerland. With our diverse and advanced products in the areas of health and private and professional providence, we create freedom and security for our customers, so that they can shape their lives without worry. What to expect • You independently check and process cost approval requests in the VVG area for stationary treatments and initiate medical clarifications in close cooperation with our insured persons, service providers and our consulting doctors in a targeted and well-founded manner. • You check and process invoices for medical treatments in the VVG additional services area. • You process incoming foreign invoices including damage cases and ensure correct and timely processing of services. • You are available to our insured persons and other claimants by phone and in writing in German, Italian, French and English. • You act as a technical contact person for our sales department and for internal specialist departments and contribute to a solution-oriented cooperation. • You actively bring in your ideas and support the continuous optimization of processes and procedures in our benefits department. What you bring • Ideally, you have experience in the stationary benefits area of a health insurance company. • You have a medical basic training (e.g. pharmaceutical assistant, pharmacist, MPA, FaGe, nursing specialist) and/or a commercial training. • You have a federal certificate of proficiency as a health insurance specialist or social insurance specialist. • You have excellent knowledge of German, both written and spoken; a second national language (French or Italian) is mandatory, English skills are an advantage. • You consistently put our customers at the center and have the claim to offer them excellent service. • You describe yourself as a flexible, independent, resilient and courageous personality who likes to work in a team and wants to achieve something. What we offer you We are convinced: satisfied employees deliver the best performance. That's why we invest in benefits that offer tangible advantages - beyond the usual. Flexibility and freedom: Smart Working (flexible working model) annual working time, 5 weeks vacation (from 50 years 6 weeks), vacation gift 2 weeks every 5 years, vacation purchase up to 10 additional days/year Job and family: family-friendly meeting times, 22 weeks maternity leave, 8 weeks leave for the other parent, nursery subsidies, company family allowances, free days for visiting relatives and in challenging personal situations Providence and insurance: attractive pension fund with far-reaching over-obligatory benefits including optional savings options, up to 30% discount on insurance products Flexible benefits: AXA Shareplan (employee participation), CHF 500 annually on the Swibeco benefits platform, discounted lunch or lunch card, Smart Working flat rate CHF 200 per year Mobility: reimbursement for half-fare, Reka-Pay up to CHF 1,000 per year (20% discount), fleet discount, free e-charging station, AXA rental bikes Healthy balance in working life: free check-ups, annual health weeks, diverse movement offers (online/offline), massage offers, rest rooms, Employee Care, online health portal, various seminars/events on health prevention & mental health Development: 3 days individual learning time, free coaching, large offer of learning & development opportunities, financial participation in further education, promotion of internal mobility, talent development offers, seminars for employees 55+ (AXA Horizon), commitment to communities on different topics, participation in innovation projects (Innoday, AXA Hackaton, UnConference), 2 days time for volunteer assignments (environment & social) Your future workplace Axa, General Guisan 40 Winterthur Apply now!