Apprenticeship as Kauffrau/Kaufmann EFZ, Public Administration sector (100 %)

As an apprentice Kauffrau/Kaufmann, you are part of the Stadtverwaltung Luzern from your first day. You will get to know the public administration sector firsthand and contribute to ensuring that our customers are professionally assisted with their concerns. Your tasks <br /> • You advise customers competently and friendly at the counter and on the telephone. • Exchanging information with internal and external stakeholders is part of your daily area of responsibility. • You write emails, letters, contracts, and protocols carefully and clearly. • You record inquiries and concerns, process them independently, and answer them reliably. • You maintain databases and registers conscientiously and always keep them up to date. <br /> Your profile <br /> • You are a Sekundarschüler*in Level A or B with good academic performance. • You have good oral and written German skills and are motivated to learn foreign languages. • You absorb new content quickly and learn with enthusiasm. • You enjoy working in a team and approach people openly and friendly. • With your motivated, enthusiastic, and communicative nature, you fit perfectly into our team. <br /> The Stadt Luzern is part of the LUnited vocational training network. For more information, visit our website www.LUnited.ch (http://www.lunited.ch/) We look forward to your application including the following documents: • Motivation letter • CV • Copies of secondary school reports • Assessment forms from trial apprenticeships <br /> Through various departmental rotations, you will receive a comprehensive insight into the versatility of the Stadtverwaltung and, thanks to your curious and open-minded nature, get to know everyday work step by step. The use of modern communication tools is part of your daily work. Your diverse areas of responsibility challenge and promote your networked and critical thinking, your creativity, as well as communication and collaboration within the team. A three-year basic training in the exciting world of public administration awaits you. Over 2000 employees, 1200 teachers and over 60 apprentices in 12 professions: The Stadt Luzern is one of the largest employers in the region -- and at the same time approachable and sympathetic. Together, we are committed to the city and the population. In doing so, we offer a lot of creative freedom and live an uncomplicated togetherness. We promote mobile working as well as internal and external further education. And: The compatibility of family and career is a core concern for us.