Leader: Business Support 100%

Leader: Business Support 100% - You lead the Business Support with the specialist departments for account billing, infrastructural and technical building management (IGM and TGM), systems and processes, and the Customer Service Desk - You ensure the contractual compliance of customer contracts for IGM and TGM in operation - You ensure the correct and timely monthly billing of services for Key Accounts Switzerland - You create the calculation and model development of and in customer contracts as well as financial data analyses, develop conclusions, and initiate changes - You ensure high service quality and uniform standards for the account managers and towards operations - You lead cross-departmental projects and change management measures to increase efficiency and standardization in the mandate - You have a university degree or higher education in finance or a technical environment - You have many years of professional experience in facility management in a leadership position - You are experienced in finance in the area of billing - You speak fluent German and English, and French and Italian are also an advantage - You have excellent reporting, analysis, and visualization skills - You move effortlessly in a matrix organization and have a high process and system affinity - You complement your profile with comprehensive change management experience - Wide range of internal development opportunities - 16 weeks of maternity leave - Employee celebrations and appreciation programs - Part-time work and job sharing: Flexible working models that fit your life - Attractive ISS Switzerland pension fund - Favorable mobile subscriptions from Swisscom for the whole family - Employee offer platform with attractive discounts and special conditions - Structured onboarding in the initial phase