Guest Agent

This is us: CERVO comprises 54 rooms, the Ātman Mountain Spa and three restaurants: Madre Nostra, Ferdinand and Bazaar. Shali Lago in Täsch and the Overlook Lodge with 5 holiday apartments also belong to the CERVO Family. Local values such as a global understanding of conscious being, sustainability, spiritual discovery, enjoyment, music, culture and design are close to our hearts. All these values make CERVO what it is today. Do you feel like being and are motivated to be part of the CERVO team? Then do not miss this incredible chance! These are your tasks: YOU... • … perform various concierge tasks. • … infect guests and the team with your cheerful personality. • … have responsibility for a smooth operation at the Welcome Desk during your shift. • … place great value on guest care and try to make their stay something unforgettable. • … prove your diligence in the maintenance of guest files. • … design our guests' holiday plans so unforgettably, as if they were your own. • … enjoy performing administrative tasks from time to time. • … always promote our gastronomic offering and have a firm grip on both external and internal reservations. If you have these qualities, then you will make us very happy: YOU... • … are a communicative and warm host with passion. • … have successfully completed your training in the hotel industry or have already gained experience in a comparable function in 5-star hospitality. • … possess organizational talent, which can take on a high importance for CERVO. • … master the German and English languages, we welcome further languages with open arms. • … already have knowledge of Protel Air. • … enjoy working in a team. • … have already been to Zermatt and have knowledge of the place. • … can handle pressure and show yourself to be resilient. wearecervo CERVO relies on a holistic employee culture. This includes a personal & warm team spirit. Balance for body and mind alongside working hours is highly valued by us; for example with Yoga, Pilates, Meditation, as well as Friends & Family offers to invite loved ones to Zermatt and much more! wearecervo - values - self responsibility - sustainability - mindfulness – respect - team spirit