Head of Change Management - 4-year fixed-term contract (60%)
- Employment type
- Contract
- Location
- Lausanne
- First posted
• 01 July 2026
• 60%
• Temporary
• Possible
• Lausanne, 1001 Lausanne
As a transversal service and based on the strategic guidelines of the Municipality, the Personnel Service (SPEL) is responsible for designing and developing the framework and working conditions for the City's staff, comprising nearly 6'000 employees in over 300 different professions. It also ensures fair and consistent implementation. As a center of expertise, SPEL provides advice, expertise, and support to the Municipality, managers, and operational HR staff in the 40 services.
In the coming years, the City of Lausanne will undergo a complete transformation of its HR information system.
Reporting to the Director of the HRIS transformation program, the Head of Change Management will have the primary mission of managing, in collaboration with stakeholders, the design, steering, and deployment of the change management approach for this large-scale project.
The employer, City of Lausanne, offers a dynamic work environment and flexible working hours to promote a balance between private and professional life, as well as high-quality social benefits.
Duration
Fixed-term contract of 4 years
Main Mission(s)
Define, plan, and steer the change management strategy for the HRIS transformation in line with the program governance and the change management methodology developed by the Service Organisation in Informatique (SOI)
Analyze the organizational and operational impacts of the new HRIS, identify support needs, adoption risks, and potential resistance
Mobilize, train, and animate a network of change ambassadors to promote adherence, disseminate key messages, and gather feedback from the field
Design and animate communication, awareness, and stakeholder engagement actions in collaboration with project and communication teams
Develop and implement training and support devices adapted to different user profiles, as well as program managers and sponsors
Coordinate the production of support and content materials (user guides, operating modes, FAQs, presentation materials, e-learning content) and ensure their adequacy with HRIS developments
Define the adoption measurement system for the new HRIS, conduct regular evaluations, and analyze the appropriation of new practices using indicators, surveys, and user feedback, then steer corrective actions as needed
Ensure the steering and consolidation of change after each deployment phase to durably anchor new practices
Profile
Master's degree in HR, organizational management, work psychology, or information systems, or equivalent title
Additional training in change management and transformation support, an asset
Proven professional experience in supporting large-scale IT projects, ideally in an HR context or public administration
Excellent understanding of HR issues and information systems
Mastery of change management methods and tools
Excellent organizational skills, analytical and synthetic mind
Sense of listening and ability to convince and find shared solutions
Special Conditions
Clean criminal record
Work Location
Place de la Louve 1, 1001 Lausanne
Salary Class
11
Start Date
1 September 2026 or to be agreed
Information
Ms. Anne-Marie Subilia, Deputy Head of Service - Strategic and Transversal Projects, +41 21 315 23 26
Offer
Please send your application and usual documents by 26.07.2026 via the online form.
You are having trouble applying? Contact the service directly at +41 21 315 25 59.
Recruitment agencies, please abstain.
*We pay great attention to the diversity of our employees' life paths. Our positions are open to both women and men.*
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Posted 1 week ago