Entry Customer Advisor: Banking with Home Office

Entry Customer Advisor: Banking with Home Office You are... communicative, motivated, enthusiastic and have fun with customer contact? Then come to us, we promote and develop you. From August 12, 2026, we are looking for you, for a customer in the banking sector in our service center in Fribourg - we look forward to your application. We are... Callpoint - a call center - and take care of our employees and customers with dedication and commitment. With us, you have finally arrived. Your responsibility Receiving customer inquiries by phone Identifying customers Finding solutions Lifting/deleting deadlines Competent and friendly advice to customers in written and telephone form (e.g. in e-banking) Completion of administrative tasks such as processing correspondence Your profile You conduct telephone consultations in German and French (additional language Italian is welcome) You speak and/or understand Swiss German Contact with people gives you pleasure and you convince with your empathetic and service-oriented nature For employment, a flawless criminal record and debt collection register extract are required Good PC skills are a condition Experiences in customer service and in the banking sector are an advantage You are looking for a hybrid work model, in which you can work mostly in a home office Your advantages Modern, pleasant and collegial working atmosphere with a workplace directly next to Fribourg train station A first-class training and continuous professional and personal development opportunities Attractive employment conditions according to the collective employment contract of the contact center industry Working hours 80 - 100% possible After the training and induction phase (3 months), home office is possible Entry salary of CHF 4'519.-. The salary is paid 12 times a year. Up to the 5th year of service, one more day of vacation per year, purchase of additional vacation days possible (you can buy additional vacation days) Purchase discounts at Zalando, Galaxus, Fust, Interdiscount, Manor, IKEA, Coop, Migros, etc. Working hours from Monday to Friday between 07:30 and 21:00 (early or late shift), as well as two Saturdays per month from 09:00 to 13:00 Have we aroused your interest? Then we look forward to your application. You can apply online or by email. No motivation letter or resume at hand? No problem, write us an email and let us know how we can contact you. Your questions will be answered by Miriam Thüler, send an email (<>), jpid7e27798jm jit0625jm jiy26jm