Employee: Patient Reception

Employee: Patient Reception 60%-80% (m/w/d) Scope of work: 60-80% Place of work: Allschwil and Home-Office Possible entry months: by arrangement Working hours: Monday - Sunday around the clock At Medgate, we think medicine anew to enable our patients to have simple access to affordable and excellent medical treatment everywhere. Medgate brings the doctors to where the patients need them. Thanks to innovative digital health solutions, Medgate is driving new forms of treatment and actively shaping the medicine of the future. We are also committed to the development and implementation of innovative care solutions that offer patients low-threshold access to medical care. Over 300 motivated employees are jointly pursuing the goal of improving healthcare. This is what we can offer you As a friendly voice of the Medgate Tele Clinic, you will answer calls and take care of the concerns of the callers in German and French and/or English. Additional Italian language skills are welcome. You are responsible for identifying the callers and carefully recording their data in our modern patient database. You ensure that doctor's appointments are precisely entered into our patient database and coordinate callbacks by our dedicated medical team. The patient reception is staffed 24/7. Your working hours are based on your scope of work. The deployments can take place from Monday to Sunday. The deployment plan will be published one month in advance and you can submit recurring as well as occasional requests for time off. You can work from home for the majority of your working time without complications and save unnecessary commuting time in your already busy daily life. Enjoy at least 5 weeks of paid vacation. You will receive industry-standard compensation and can look forward to incentives for outstanding performance. Work in a new, modern office that is easily accessible by public transportation! Discover an exciting and responsible challenge in an innovative medical company where you can help shape the future of healthcare! Your profile Ideally, you have professional experience in the areas of call center, reception or reception. You approach organizational tasks in a goal-oriented, reliable and self-responsible manner and are a punctual, flexible team player. You are skilled in the use of PC and other modern communication media. You are a self-employed person with pronounced communication, social and service skills and enjoy dealing with medical concerns. Your German language skills are very good in word and writing, and you ideally understand the various Swiss dialects. You speak very good French and/or English and can ideally express yourself fluently in both languages. Additional fluent Italian language skills are welcome. You are willing to participate in our remote introduction for 2 weeks at 100% (Monday - Friday from 8:00 to around 17:00) and complete the last 3 days of the introduction on site in Allschwil. You live in the Basel region and it is no problem for you to work regularly (1-3 times a month and in case of operational necessity) from our office in Allschwil. Have we sparked your interest? Then we look forward to your complete online application.