Administrative Agent* Centre of Service, fixed-term contract from 15.08.2026 to 12.02.2027

• 01 July 2026 • Indefinite duration • Winterthur Administrative Agent* Centre of Service, fixed-term contract from 15.08.2026 to 12.02.2027 80-100%, Winterthur What awaits you • Service-oriented treatment and solution of written and telephone customer requests in collaboration with specialized departments and agencies • Verification and processing of incoming insurance applications and cancellations • Registration and processing of various contract changes in CRM and Syrius • 2nd level support (telephone/written) for customer requests from agencies and customer centre • Administrative tasks, such as processing returns What you bring • Completed commercial training or maturity or equivalent education • Experience in the health insurance sector is an advantage • Resistance to stress, flexibility and willingness to work overtime during peak periods • Efficient and precise working method • Perfect command of German spoken and written required, good knowledge of French desired, other languages are an asset