Inside sales specialist for (PPE) & workshop equipment

Inside sales specialist for (PPE) & workshop equipment (m/w/d) The SFS Group is a supplier present throughout Switzerland, offering fastening systems, tools, fittings, construction assortments, special parts, as well as chemical-technical products. In the Industry & Metal sector, we distinguish ourselves through our reliability and expertise as a partner of choice for our customers. Thanks to our modular and innovative logistical systems, our customers benefit from an optimization of their process costs. To strengthen our team in Payerne, we are looking for an inside sales specialist for the PPE and workshop equipment product range. Inside sales specialist for (PPE) & workshop equipment (m/w/d) Your tasks Guarantee customer satisfaction and relationships, from order to invoicing within the scheduled deadlines Support external sales advisors and specialists in their projects, including technical assistance, preparation and follow-up of offers, as well as the management of complaints and returns Reliably process orders, offers, invoices, deliveries, returns and quality-related processes Communicate proactively with customers regarding delivery delays and ensure transparent information Provide technical advice, promote sales and propose suitable alternatives Contribute to the achievement of qualitative and quantitative objectives while actively collaborating within the team Your profile Ideally experience in the field of personal protective equipment. Experience in customer service Comfort with a demanding clientele and strong solution orientation Very good command of SAP and modern IT tools Knowledge of French and German, good level in writing and capable of negotiation A dynamic and enthusiastic person, with a focus on customer contact Place of residence: Payerne region and surroundings Our offer Many benefits and excellent services, including modern equipment, six weeks of vacation, participation in results, sporting events, free parking spaces, etc. A job in a healthy and future-oriented company A varied field of activity and development opportunities Professional induction and regular advanced training A culture of using 'du' at all hierarchical levels A healthy and respectful working atmosphere jpid93fe590jm jpit0625jm jpiy26jm